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技术抹平差异后,品牌接管利润

机械表从"更准"变成"更贵"的历史,揭示了一个普遍规律:技术会让产品同质化,随后品牌接管利润池——这几乎就是 AI 时代所有消费产品的宿命。
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2026-03-09 原文链接 ↗
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核心观点

  • 技术天然会消灭产品差异,然后品牌接管竞争。 Paul Graham 用瑞士表的石英危机讲了一个更大的故事:当石英表把"准确报时"变成 commodity,机械表不得不从"工程性能"转向"身份符号"。这不是制表业的特例,而是技术进步的普遍后果——模型能力越来越像、功能越来越被抹平,最后用户买的不是"谁更准一点",而是"谁更值得被认同、被展示、被信任"。 对 AI 产品来说,这意味着产品只是入场券,品牌才是溢价机制。
  • 品牌与好设计常常对立:品牌要"独特",设计要"收敛到正确答案"。 这是全文最锋利的洞察。Graham 把两者抽象成:"品牌是离心的;设计是向心的。"若一个领域已成熟、解空间不大,想强做差异化,往往只能通过牺牲功能最优、用户体验最优来换"可识别性"。不是所有差异化都值得追求,很多差异化本质上是在透支设计正确性。 这对 Neta 的产品决策很关键:海外市场要不要为了"辨识度"牺牲一些用户体验?
  • 质量从"驱动成交"变成"防止品牌破功"的阈值。 Graham 指出,当产品转为因品牌而被购买时,质量并不会停止重要,但它的重要性会改变形态——从决定成交的核心差异化来源,变成维持品牌声誉的"破功线"。这个判断非常扎实,也适用于很多奢侈品和消费品。对 AI 产品定投入优先级非常有用:很多能力提升是工程师视角的重要,但用户未必为之付费。
  • 但这篇文章有严重的以偏概全问题。 Graham 从"机械表行业在特定历史节点靠品牌重生"直接跳到"这非常像我们这个时代的故事",再跳到品牌与设计普遍对立,这是明显过度外推。奢侈品、消费电子、软件、药品、工业设备的竞争机制根本不是一回事。而且他把"品牌化"与"坏设计"几乎做成定义同义反复——先把品牌定义成"必须独特",再把好设计定义成"会收敛到正确答案",然后得出二者冲突。这套结论在他的定义里早就预埋好了。
  • 证据结构偏叙事,缺少系统比较,带有强烈审美怀旧。 文中大量举百达翡丽、爱彼、欧米茄、劳力士几个经典案例,但没有给出更完整的行业横截面:哪些品牌坚持性能路线后失败,哪些既做品牌也做技术并成功。而且把销量/营收回升主要归因于品牌策略,忽略了宏观和产业组织因素(Swatch 集团整合、奢侈品全球化、日本资产泡沫、香港/中东/中国财富扩张)。诸如"黄金时代""此后再未被超越""今天是对设计的全面战争",更像品味宣言,不是可验证命题。

跟我们的关联

🧠Neta AI 能力会石英化,品牌/关系感会机械表化。大模型让"生成、陪聊、建议、翻译"在 commodity 化,Neta 真正的护城河未必是 agent 更聪明 5%,而是用户是否愿意把它当成一种身份、品味、社交货币、情感归属。AI 社交产品最后拼的不只是功能,而是:这个 AI 是否代表一种我愿意公开表达的自我。 下一步:海外增长不能只问"哪个渠道 ROI 高",还要问:哪一群人会先把你的产品当成身份表达工具?先找到最愿意"走一半"的人群(有强表达欲、需要借产品完成身份建构、乐于为稀缺/圈层符号付费),比泛化投放更重要。百达翡丽不是说服了所有人,而是先等到最适配的那群人出现。

👤ATou 追逐品牌泡沫,很容易把组织从"解决问题"带偏到"管理叙事"。文章最后的结论不是教人如何做品牌,而是提醒:追随问题,而不是追随品牌。你要成为"能指挥 AI 的 top 0.0001%",核心不是制造"我在做最酷 agent"的品牌幻觉,而是持续逼团队站在真实、困难、未被充分解决的问题上。因为一旦组织开始围绕"讲故事、做势能、造稀缺"运转,就会像品牌时代的表厂一样,离真实创造越来越远。 下一步:定期审视 Neta 的决策:哪些是为了解决真实问题,哪些是为了"看起来更酷"?前者是复利,后者是消耗。

讨论引子

1. Neta 的海外增长,应该先找"最大市场"还是"最会走一半的 tribe"? 百达翡丽真正翻盘,不是靠更强机芯,而是找到了一群愿意用它表达财富的受众(80 年代投行雅皮士)。海外增长不能只问"哪个渠道 ROI 高",还要问:哪一群人会先把你的产品当成身份表达工具?品牌爆发常常不是从最大市场开始,而是从最需要借产品表达自我的 tribe 开始。但这也意味着可能要放弃一些"看起来更大"的市场。

2. 为了"辨识度"牺牲用户体验,值得吗? Graham 说品牌要"独特",设计要"收敛到正确答案",两者常常对立。Neta 的海外产品要不要为了"辨识度"做一些反直觉的设计?比如故意不做某个"标配功能",或者用一种"不太符合当地习惯"的交互方式?这可能带来品牌记忆点,但也可能流失用户。边界在哪里?

3. AI 产品的"质量阈值"在哪里? 当产品转为因品牌而被购买时,质量从"驱动成交"变成"防止品牌破功"的阈值。对 Neta 来说,哪些能力必须做到"不破功"(比如响应速度、基础对话质量),哪些能力已经"够好了"不必继续投入(比如某些高级功能)?很多能力提升是工程师视角的重要,但用户未必为之付费。

2026年3月

20世纪70年代初,瑞士制表业遭遇了灾难。如今人们称之为“石英危机”,但事实上,它是三场几乎同时发生、彼此叠加的灾难。

第一场灾难来自日本的竞争。整个60年代,瑞士人一直从后视镜里观察日本同行,而日本的进步速度令人警惕。但即便如此,瑞士人在1968年仍大吃一惊:在日内瓦天文台的竞赛中,日本包揽了机械表项目的所有最高名次。

瑞士人知道接下来会发生什么。多年来,日本人已经能做出更便宜的手表;现在,他们也能做出更好的了。

更糟的是,瑞士表的价格即将大幅上涨。布雷顿森林体系自1945年以来固定了世界上大多数货币的汇率,把瑞士法郎锁定在一个人为压低的水平:1瑞郎=0.228美元。1973年布雷顿森林体系崩溃后,瑞郎急剧升值。到1978年,1瑞郎已达0.625美元,这意味着美国人购买瑞士表的成本变成了原来的2.7倍。[1]

外部竞争与失去保护性的汇率这两股力量叠加起来,即使没有石英机芯,也足以重创瑞士制表业。但石英机芯成了最后一击:瑞士人一直努力想赢的那场比赛,突然变得毫无意义。曾经“精确知道时间”是一件昂贵的事,如今却成了大宗商品。

从70年代初到80年代初,瑞士表的销量按件数计算几乎下跌了三分之二。大多数瑞士表厂商资不抵债或濒临破产,被迫出售。但并非全部如此——有少数品牌以独立公司身份活了下来。它们之所以能活下来,是因为完成了一次转身:从精密仪器制造者,变成了奢侈品牌。

在这一过程中,机械表本身的性质也被改造了。最昂贵的手表一直都很贵,但“为什么贵”以及“买家得到什么回报”,已经彻底变了。1960年,昂贵的表之所以昂贵,是因为制造成本高;买家得到的回报,则是在同等尺寸下能做出的最准确的计时装置。如今它们之所以昂贵,是因为品牌在广告上花费巨大,并用手段限制供给;买家得到的回报,是一件昂贵的身份象征。

但这门生意确实很赚钱。瑞士制表业如今靠卖“品牌”赚到的钱,可能比它们继续卖“工程能力”会赚到的还多。事实上,当你看瑞士表按营收统计的销售曲线时,它讲的是另一个故事:相比销量断崖式下跌,营收数据只是短暂趋平,然后在80年代末像火箭一样起飞——幸存的表厂终于接受了自己的新命运。

制表商花了大约20年才摸清这场游戏的新规则。观察他们的摸索很有意思,因为他们转型之彻底,使其成为我们时代最强大力量之一的完美案例:品牌。

当产品之间的实质差异消失之后,剩下的就是品牌。但让产品之间的实质差异消失,正是技术天然的倾向。因此,瑞士制表业发生的一切并不是某个有趣的例外;它非常像我们这个时代的故事。

积家的官网说,他们某个当代系列“从制表黄金时代的经典设计中汲取灵感”。这句话里隐含着当代制表人都知道却很少如此接近直说的事实:无论我们现在处在什么时代,它都不是黄金时代。

所谓黄金时代是1945到1970年:制表业从战争的混乱中走出、瑞士占据顶端的那一刻起,直到从60年代末开始袭来的三重巨变。在黄金时代,制表师最追求的两件事是:薄与准。事实上,这几乎就是制表的核心取舍:手表是你随身携带、用来读时间的东西,所以改进它有两条根本路径——让它更便于携带,以及让它更擅长报时。

准确当然重要,但在黄金时代,“薄”甚至更重要。即便在怀表时代,最优秀的制表师也尽可能把表做薄;廉价、厚重的怀表会被嘲笑为“萝卜”。而当一战期间男表从口袋走上手腕,薄的重要性变得更加迫切。并且,由于“薄”比“准”更难实现,黄金时代里更贵的手表往往就是靠这一点拉开差距。

还有一件事,制表师在某些时代也会追求:以“通常方式”之外告诉你不止时间的信息——比如显示月相,或者用声音报时。业内把这些称为“复杂功能”(complications)。它们在19世纪很流行,如今也再次流行;但除了一个务实的复杂功能(显示日期)之外,在黄金时代它们只是配角。在黄金时代——像所有黄金时代一样——最顶尖的制表师专注于核心取舍。而且,也像所有黄金时代一样,他们做得极美。黄金时代最好的手表有一种安静的完美,此后再未被超越。而出于我接下来要解释的原因,大概也永远不会再被超越。

黄金时代最负盛名的三大品牌,是所谓的“圣三一”:百达翡丽、江诗丹顿、爱彼。它们的声望大多名副其实——源自其工艺的非凡品质。到60年代,它们站在两条腿上:声望与性能。接下来二十年里它们学到的是:必须把全部重量压到第一条腿上,因为它们再也无法在制表师历来努力的那两件事上获胜。石英机芯不仅比任何机械机芯更准确,而且也更薄。

“圣三一”至少还有另一条腿可以依靠。而其他大多数知名瑞士表厂商卖的几乎只有性能,那些公司没有一家能以原貌存活下来。

欧米茄展示了什么不该做。欧米茄是瑞士表匠里的“书呆子”。他们能做出极其精准的手表,但对于成为奢侈品牌这件事,最多也只是态度暧昧。当日本人在做精准机芯方面追上瑞士人后,欧米茄用他们一贯的方式回应:做出更精准的机芯。他们在1968年推出了一枚新机芯,频率提高了45%。理论上这会更准确,但新机芯脆弱到反而毁掉了他们“可靠”的口碑。他们甚至还试图做更好的石英机芯,但那条路尽头只有一场向下竞争的赛跑。到1981年,他们资不抵债,被债权人接管。

百达翡丽走了相反的路。欧米茄在重做机芯时,百达翡丽在重做表壳——或者更准确地说,是开始设计表壳,因为在那之前他们并没有这么做。

这里大概需要提一句:当年的瑞士制表业是一种很奇怪的生物。那是一种今天很难想象的资本主义形态,即便当时也只可能在瑞士这样的国家运转:由监管锁死位置的小型专业公司网络。我们为了方便而称之为“表厂”的那些公司,不过是这个网络里面向消费者的一层边缘。所谓“圣三一”通常并不自己设计表壳,甚至多数时候也不自己设计机芯。

1968年(又是那一年),百达翡丽推出了一款新表,把表壳设计的重心挪了位置。这一次他们拿着自己的设计去找表壳厂,说:“你们就按这个给我们做。”结果是一款引人注目的新型号:Golden Ellipse。名字有点让人困惑,因为它并不是椭圆。新表壳更像UI设计师会称作“圆角矩形”的形状:一个四角圆润的矩形。这一系列相当成功。但它不止如此——它还成了未来的范式。[2]

仅仅设计一个有辨识度的表壳,怎么会如此重要?因为它把整只表变成了品牌表达。

从“想靠腕表品牌打动别人”的角度看,黄金时代最好的手表有个麻烦:别人根本看不出你戴的是什么牌子。除非靠近到几英寸之内,顶级制造商的表看起来几乎都一样。这就是极简主义的问题:往往只有一个答案。再加上黄金时代的手表按今天的标准很小。制表师花了几个世纪把它们做得更小,到1960年已非常擅长。因此,区分顶级品牌的几乎只剩表盘上印的名字,而表盘太小,字也极小。“圣三一”黄金时代腕表上厂名的字高只有0.5到0.75毫米。于是,百达翡丽接管表壳,相当于把品牌的面积从8平方毫米扩展到800平方毫米。

为什么他们在低声细语了一个世纪之后,突然决定让品牌大声喊出来?因为他们知道在性能上不可能打败日本人。从今往后,他们必须更依赖品牌。

这样做是有代价的,这一点在“表壳即品牌”的早期例子里就能看出来。Golden Ellipse并不难看。70年代时,设计师把各种东西都做成圆角矩形,它们当时肯定显得更酷。但Golden Ellipse并不是表壳设计的进化性前进。手表并没有都变成圆角矩形。制表师早已发现:对于一个随旋转而描绘圆周的物体,表壳的最优形状是什么。

他们也发现了表冠(表侧用于上弦的旋钮)的最优形状。但为了突出Ellipse独特的轮廓,百达翡丽把表冠做得太小,结果是上弦时令人分心地难用。[3]

所以,即便在这个早期例子里,我们也能看到品牌与设计关系中的一个重要点:品牌化不仅不是与好设计正交,而是与之对立。品牌化按定义必须“独特”。而好设计像数学或科学一样,寻找正确答案;正确答案往往会收敛。

品牌是离心的;设计是向心的。

当然,这里也有一点活动空间。设计不像数学那样拥有尖锐的唯一正确答案,尤其是面向人类受众的设计。所以,如果出发点真诚,做一些独特的东西并不一定是坏设计。但你无法逃避品牌与设计之间的根本冲突,就像你无法逃避重力。

事实上,品牌与设计的冲突如此根本,以至于它远远超出我们称为“设计”的那些领域——甚至在宗教里也能看到。如果你希望某个宗教的信徒拥有把他们与其他人区分开来的习俗,你就不能让他们去做方便或合理的事,否则别人也会去做。要把信徒区分开来,你就必须让他们做不方便、不合理的事。

如果你想让你的设计与众不同,也是一样的道理。你若选择好的选项,别人也会选择它们。

把品牌与好设计结合起来只有两种方式。其一,是可能性空间极其巨大,比如绘画。达·芬奇可以把画画到他所能做到的最好,同时仍然有一种只属于他的独特风格。如果当时有一百万个画得和贝利尼、达·芬奇一样好的人,这就更难了;但因为优秀者大概只有十个左右,他们彼此并不会太多撞在一起。[4]

另一种情况,是当可能性空间还相对未被探索。如果你是第一个抵达某片新领地的人,你既能找到正确答案,又能把它宣称为独属于你。至少在一开始是这样;如果你真的找到了正确答案,其他人的设计最终必然会收敛到你的答案上,你的品牌优势会随着时间被侵蚀。

由于腕表设计的空间既不未被探索,也并不巨大,因此,品牌只能以牺牲好设计为代价来实现。事实上,如果你想用一句话概括当今的制表时代,这句话就相当贴切。

百达翡丽并不确定“做出肉眼可见地带品牌标识的手表”会奏效。当时这甚至不是他们唯一的策略。他们在摸索。但就营收而言,它确实是奏效的那条路。

要让它奏效,顾客必须愿意“走一半”。百达翡丽知道,并非所有顾客买表都是为了性能——为了准确与轻薄。他们知道,至少有一部分顾客买表是因为它昂贵。但到底有多少人如此、又能被推动到什么程度,并不清楚。

为了鼓励这种倾向,百达翡丽做了一件“圣三一”过去很少做的事:品牌广告。而他们谈论的重点,是手表有多昂贵。一则1968年的百达翡丽广告解释了“为什么你很明智,应该投入也许半个月的收入”去买一只Ellipse。“像每一只百达翡丽一样,”广告继续说,“这款薄型表完全由手工精饰。由于百达翡丽是制造成本最高的手表,产量被严格限制:每天只有43只签字放行,交付给全球各地的知名珠宝商。”[5]

你能看出这是早期广告,因为他们还提到“薄”。但完全没有提到“准”。想必百达翡丽觉得那场战斗已经输了。

下一步由爱彼走出。1970年,他们委托著名设计师Grald Genta为自己设计一只标志性腕表,而且大胆地用钢材。结果就是1972年推出的Royal Oak。而爱彼的广告(他们也开始做品牌广告了)更戏剧性地强调其高成本。“以黄金的价格引入钢材,”其中一则开头写道。“你正在看的是世界上最昂贵的不锈钢腕表——爱彼‘Royal Oak’。它比黄金更珍贵之处,在于投入其中的时间:由日渐稀少的一代制表大师打造。”广告底部,他们把传统说法倒过来,称这些手表“价格从35,000美元起,往下”。

Royal Oak也是“品牌占用表面面积”的一次跃进。Golden Ellipse把表盘变成了品牌表达,但仍然使用普通表带与表链。在Royal Oak里,表盘与金属表链一体化,设计一路延伸,环绕整个手腕。当它说“你正在看的是世界上最昂贵的不锈钢腕表”时,它用每一平方毫米的表面在说。

顾客会买这种新做法吗?初期结果算是中等程度的鼓舞人心。“圣三一”的销量没有起飞,但也没有归零。至少有一些人开始回应这个新信息。也许只要坚持下去,人数就会增长。

于是他们坚持了。Royal Oak的成功鼓舞了百达翡丽:他们在1974年委托Grald Genta为自己设计一只类似的手表。Royal Oak的设计灵感来自船舷窗,那么这只新表的灵感当然也来自……船舷窗。它叫Nautilus,并在1976年的巴塞尔钟表展上推出。

在Nautilus身上,我们真正看到了品牌与设计的不可兼容。它巨大。黄金时代巅峰期最昂贵的男表直径通常只有32或33毫米;Nautilus却有42毫米。它不仅巨大,表盘两侧还有一对多余的凸起,像两只耳朵。但你可以在房间另一头一眼认出它。

在百达翡丽如今生产的所有表中,Nautilus是最受追捧的。它与当代买家想要的东西完美对齐——基本上,就是尽可能响亮地表达品牌。但在1976年,它领先于时代。1976年的它,仍然有点“太过了”。

真正扭转百达翡丽命运的,是另一款标志性设计:hobnail calatrava。所谓hobnail calatrava,是因为表壳上装饰着细小的金字塔状突起。仅此就足以让它显得与众不同。但除了这些“钉”,它基本就是黄金时代的正装表。

hobnail calatrava显然出自百达翡丽广告代理公司负责人Ren Bittel之手。这并不是新设计。多年来许多制表商都用过hobnail装饰,而且百达翡丽自1968年就有带这种装饰的型号。但在1984年,Bittel对百达翡丽总裁Philippe Stern说(意思大概是):把它做成你们的标准设计,我会做一套广告战役,让人们把它和你们的品牌牢牢对应起来。[6]

效果极其显著。由此诞生的3919被称为“银行家之表”,因为它在80、90年代纽约的投行圈中极其流行。到此为止,百达翡丽还在两头下注,也生产石英表,并在广告里防御性地辩称:把石英机芯装在精致表壳里,制造起来几乎同样费工。但投行人买下的是完整的“纯机械故事”。他们甚至不需要自动上链的机械表;3919是手动上弦的。那就这样。百达翡丽不再谈石英机芯。他们的销量自70年代初以来一直持平,而到1987年已明显进入上升轨道,并一直延续至今。

很难断言关键成分究竟是Bittel的广告技巧,还是恰逢其会的受众。但作为认识这些投行人的人,我更倾向于后者。这群人正是“yuppy”(雅皮士)一词为之而生的人。他们最出名的事情之一,就是昂贵地生活。如果有人会采用一种新的方式来展示财富,那一定是他们。反过来,如果Bittel在十年前传递同样的信息,可能根本无人聆听。

不论原因是什么,80年代后半段确实发生了某件事,因为那时所有数字终于都开始回升。直到大约1985年,机械表的命运仍不明朗;到1990年就清楚了。到1990年,用昂贵、高度品牌化、显眼的机械表作为身份象征的习惯已经牢固确立。[7]

过时技术通常不会被用作展示财富的方式。机械表为何例外?因为腕表恰好是最完美的载体:还有哪里比手腕更适合——人人都看得见?更关键的是,还有什么比它更适合?你可以戴钻戒或金链子,但那对投行人来说会显得社会意义上可疑。他们或许粗鄙,但不是黑手党;而金表再“正当”不过。公司的董事长还戴着二十年前妻子送他的那只——那时石英表甚至还不存在。若展示财富的压力要在某处浮现,这里正是最佳土壤。[8]

至少对男性而言。女性并没有真正接受佩戴机械表这件事。大多数富裕女性戴一只石英机芯的卡地亚Tank就很满足。为什么会不同?一部分原因和“蒸汽机的买家多是男人”相同;但主要原因是:昂贵的机械表如今充当了男性的事实珠宝,而女性不需要“事实珠宝”,因为她们可以戴真正的珠宝。

不过,机械表“足够准确”这一点至关重要。一只新的3919每天最多也就误差5秒。这远不如石英。即便最便宜的大众石英表每天也能准到0.5秒,而最好的能做到每年误差3秒。但在实践中,你并不需要那种精度。若机械表只能每天差一分钟,它们就无法完成从“计时”到“炫富”的跃迁:一只总是显示错误时间的表,会显得过于明显地“不奢侈”。但每天5秒足够了。[9]

这揭示了品牌与质量关系中的一个重要点:当产品转为因品牌而被购买时,质量并不会停止重要;但它的重要性会改变形态,变成一个阈值。它不再需要优秀到足以卖动产品——品牌会卖动产品——但它必须足够好,才能维持品牌声誉。品牌不能“破功”。

对制表商来说,雅皮士的出现恰好及时拯救了他们——这是幸运,或许也不那么幸运。因为雅皮士所代表的市场演化此后愈演愈烈,而制表商不得不被拖着走。如果他们不为香港和迪拜的买家制造巨大、闪耀的腕表,别人就会做。因此他们如今就这么做了。从品牌与设计冲突的一些相对微妙的例子开始,如今已演变为对设计的全面战争

当下这个机械制表时代还没有一个固定名称。但如果需要一个,显然应该叫:品牌时代。黄金时代从1945到1970;随后是1970到1985的石英危机;自1985年以来,我们处在品牌时代。

这也不会是唯一的品牌时代。事实上,它甚至不是第一个:自1930年代Barr体系确立以来,精品艺术就已处在它自己的品牌时代。而既然我们很可能还会看到更多这种现象,那么花点时间看看品牌时代是什么样子,是值得的。

如今与黄金时代相比有哪些不同?回答这个问题的最佳方式,或许是想象:如果用时光机把一个黄金时代的人带到今天,他会注意到什么。

他首先会注意到:如果他走在一条奢华购物街上,黄金时代那些显赫的制表商似乎比以往任何时候都过得更好。它们不仅全都还在,而且如今多数品牌有自己的专卖店,不再像当年那样依赖珠宝商售卖。

实际上,这是一种幻觉。只有三家表厂在70、80年代的黑暗时期以独立公司身份幸存:百达翡丽、爱彼、劳力士。其余所有品牌都归属于六家控股公司;当机械表将作为男性奢侈配饰迎来第二生命这一点变得清晰之后,这些控股公司把它们重新“充气”了。它们不再像独立公司,更像被整合进美国三大汽车公司的那些品牌:是母公司用来定位不同市场细分的方式。因此,比如浪琴不再与欧米茄竞争,因为拥有它们的公司把浪琴分配到更低的市场层级。[10]

这也解释了为什么江诗丹顿的专卖店看起来那么像万国和积家的专卖店,更不用说万宝龙和卡地亚的专卖店了:它们都属于同一家公司。服装品牌也是类似的情形。当你走在一座城市最奢华的购物街上,看似是许多不同品牌的店铺,其实往往属于少数几个集团。这也是这些街区显得如此“无菌”的原因之一:像由同一开发商建造的郊区一样,它们缺乏一种不自然的多样性。

当我们的时间旅行者透过橱窗往里看时,他注意到的第一件事会是:手表怎么都这么大。这会让他震惊,因为在黄金时代,以及此前的所有世纪里,“大”意味着“便宜”。黄金时代一只昂贵的男表直径可能是33毫米、厚8毫米;今天一只昂贵的表更可能是直径42毫米、厚10毫米——体积超过两倍。他会惊讶地在那些显然非常奢华的店里,看见似乎是廉价手表的东西。[11]

我们知道这是怎么发生的。当手表从“报时”变成“报品牌”后,它们为了更擅长这件事而变大。不只是尺寸,形状也是。我们的时间旅行者还会注意到另一点:随着品牌的离心倾向发挥作用,出现了惊人多样的奇怪表壳形状与尴尬的突出结构。他会疑惑:那些沛纳海表冠上的巨大护桥到底怎么回事?人们究竟拿这些表做什么,才需要如此保护表冠?以及,为什么表冠护桥上会刻着“这是注册商标”的信息?对我们来说显而易见,但想象一下对黄金时代的人会多困惑——那时的形式是追随功能的。[12]

当他对这堆笨重手表感到困惑时,他会进一步发现一个模式:其中相当多的手表,看起来像某个他已熟悉的笨重手表品牌。

到目前为止我还没谈劳力士,因为劳力士其实不需要做太多适应新时代的工作。他们在黄金时代里就已经有一只脚踏进了品牌时代。早年他们确实投入很大努力把手表做得更好,但他们“在50年代末停止参加日内瓦和纳沙泰尔的竞赛”,并从大约1960年起“在很大程度上放弃了对机械制表的研究”。[13] 原因不是他们变懒,而是他们发现:把手表作为身份象征来营销,能更快带动销量增长。于是这成为他们60年代的重心;等到十年后石英危机袭来,他们的顾客已经自我筛选成那种人——只要它一眼看得出是劳力士,他们并不太在乎表里是什么。

在这一点上,他们领先其他制表商太多。早在40年代,他们就拥有了我们后来看到百达翡丽与爱彼在70、80年代苦苦试图打造的东西:一种能立刻宣告品牌归属的表壳。劳力士的“劳味”看起来像是自然演化出来的,但一旦形成,他们就意识到其重要性。事实上,他们把它当作手表的一项特性来推销。一则60年代的劳力士广告说:“你能从会议桌的另一端认出它那经典的形状——仿佛从一整块实心黄金中雕刻出来。”

劳力士在两个维度上都走在时代前面:他们的表壳不仅可辨识,而且按黄金时代标准也算大。这倒不是巧妙营销的结果,而是创始人汉斯·威尔斯多夫对防水腕表的痴迷带来的副产品。

从名字就能看出,这正是劳力士Oyster的存在理由。像Oyster这样的手表被设计得坚固耐用,像吉普车一样。在黄金时代,腕表设计有两个极端:一端是工具表,厚、强悍,通常是钢制;另一端是正装表,薄、优雅,通常是金制。但劳力士把这条界线弄模糊了:当他们做厚而坚固的手表时,也会用黄金而非仅钢材。结果是一种“奢侈吉普”。如果这句话没在你脑中敲响什么,停下来想一想,因为这正是如今所有人都在开的东西:SUV就是奢侈吉普。手表发生的事与汽车发生的事一模一样。事实上,如果我们的时间旅行者转身看到一辆保时捷Cayenne驶过,并意识到它是什么——一种巨大、伪越野、意在呼应保时捷911的车——他可能比看见橱窗里的手表还要震惊。[14]

如果时间旅行者走进百达翡丽专卖店,真的试图买一只Nautilus,他会遭遇最大的震撼:他们不会卖给他。因为在百达翡丽,他会遇见品牌时代最极端的现象:人为稀缺。你不能直接买Nautilus。你必须先花多年时间,通过购买多个层级的其他型号来证明忠诚,然后再在等待名单上排队多年。[15]

显然,这种策略能卖出更多手表。但它还通过把手表挡在二级市场之外来支撑零售价。用人为稀缺驱动销量的公司,不能允许太多稀缺型号流入二级市场,否则它们就不再稀缺。理想状态,是腕表版的碳封存:让买表的人一直戴到去世。

为了把市场推向这一理想,百达翡丽从交易两端同时挤压。他们通过把通往稀缺型号的路径做得在时间与金钱上都极其昂贵——极其不方便、不合理——来筛掉“倒爷”,只有真正的粉丝才会忍受。低层级的表在二级市场上会低于零售价出售,因为百达翡丽并不限制它们的供给;因此,潜在倒爷必须先花数年做“亏钱买入”,才能摸到一只能盈利倒卖的型号。显然仍有人能破解这一系统,所以百达翡丽的对策不止于此。他们密切监控二级市场的交易,查看是谁在卖他们的表。拍卖条目通常会包含序列号,因此很容易追踪;必要时,他们会在二级市场上回购自己的表,以获取序列号并追查泄漏源。他们每年买回数百只。一旦抓到不希望其出售手表的人,他们不只是断供该客户;如果某零售商的客户导致泄漏过多,他们会直接断供整个零售商。这自然让零售商更愿意帮助他们“执法”买家。

二级市场当然总会有一些泄漏。即便最忠诚的客户也会以某个速度去世。事实上,二级市场对百达翡丽至关重要,因为它是他们判断一个最关键问题的最有价值信息源之一:顶层型号的供给应该以多快速度增长。他们的稀缺性会推动其他所有型号的购买,因此,那些流入二级市场的顶层型号应当始终高于零售价成交。我确信百达翡丽在增加供给时会留下很大的误差余地,因为如果这些表的二级市场价格接近零售价,你就接近价格崩塌了——而既然人们如今把这些表当作投资来买,这就会像资产泡沫破裂一样引发灾难性的连锁效应。它不仅像资产泡沫破裂;它就是资产泡沫破裂。精英制表商如今做的生意,就是小心翼翼地管理一个长期维持的资产泡沫。[16]

这就是我所谓“梳头盖秃效应”(comb-over effect)的一个例子:一连串看似各自很小的变化,会把你从“有点不对”带到“怪得离谱”。我相信百达翡丽并非一口气设计出整套方案;它一定是渐进演化出来的。但看看我们最后抵达了多么诡异的地方:在黄金时代,你买百达翡丽的方法是走进珠宝店,掏钱。如今百达翡丽在“执法”买家,以维护一个资产泡沫。

在我看来,品牌时代最显著的特征,是它的纯粹诡异。那些看似独立、甚至有自己零售店,却全部属于少数控股公司的“僵尸”表品牌;那些巨大、形状别扭的手表,把500年来“把手表做小”的进步倒着走;那种商业模式迫使一家公司在二级市场上回购自己的表,以抓出“越界客户”;以及“越界客户”这一概念本身。这一切都太奇怪了。而它之所以奇怪,是因为没有功能可供形式追随。

直到黄金时代结束之前,机械表都是必需品。你需要它来知道时间。这个约束让手表和制表业都拥有一种有意义的形状。黄金时代当然也有一些造型怪异的手表,并非全都美得极简。但当黄金时代的制表师做出一只怪表时,他们知道自己在做什么。他们甚至给人一种感觉:这是刻意的练习,为了避免陷入套路。

品牌时代的怪表不是因为这个原因才怪。品牌时代的手表之所以怪,是因为它没有实用功能。它的功能是表达品牌;这当然也是一种约束,但不是那种能产出好东西的“干净约束”。品牌施加的约束最终依赖于人类心理的一些最糟特征。所以当一个世界只由品牌来定义时,它会是一个古怪而糟糕的世界。

这话听起来很阴暗。我们能从这片废墟里捞出什么有益的教训吗?

一个显然的教训是:远离品牌。确实,不仅不买品牌可能是个好主意,不卖品牌也一样。你当然可能靠它赚钱——尽管我打赌它比看起来更难——但按人们的“品牌按钮”行事不是一个值得投入的问题,而没有一个好问题,很难做出好工作。

更微妙的教训是:领域有一些自然节律,超出个体抵抗的能力。领域有黄金时代,也有不那么黄金的时代;在一个上升中的领域里,你更可能做出好工作。

当然,人们不会在黄金时代发生时就称它为黄金时代。“黄金时代”是事后才用的词。那并不意味着黄金时代不真实,而是说参与者当时把它当作理所当然。他们不知道自己有多好。但虽说把好运当作理所当然通常是错误的,在这里却未必。黄金时代在当下的感受,不过是:聪明的人在有趣的问题上努力工作,并取得结果。为此之外的东西去优化,会是一种过拟合。

事实上,有一个单一原则,既能让你免于去做品牌之类的事情,也能自动把你带到黄金时代:追随问题。

寻找黄金时代的方式不是去找它。找到它的方式——历史上几乎所有参与者的方式——是追随有趣的问题。若你聪明、有野心、并对自己诚实,没有什么指南比你对问题的品味更好。去有趣问题所在之处,你很可能会发现其他聪明而有野心的人也在那里。后来,人们回望你们一起做过的事,就会把它称为黄金时代。

注释

[1] 布雷顿森林体系并不是直接固定货币之间的汇率,而是把每种货币相对黄金固定。显然,这也就把它们相对彼此固定了。

[2] Golden Ellipse并不完全是圆角矩形,因为它的边并不完全平直。它的形状类似于Piet Hein在60年代初推广的“超椭圆”,事实上这可能也是名字的来源。但从数学上讲,它并不是一个真正的超椭圆。我猜百达翡丽的设计师只是用法国曲线板反复试,直到得到一个他喜欢的形状。公平地说,这确实是个好形状。

[3] 讽刺的是,偏偏是百达翡丽犯了这个错,因为Adrien Philippe正是现代表冠的发明者。但他们肯定意识到了问题,因为后来的Ellipse表冠反而显得过于突出。

[4] 精品艺术中“设计空间/从业者数量”的高比例,与署名归属在现实中的重要性相结合,使人们产生一种印象:用一种明显“达·芬奇式”的方式作画,才是达·芬奇之所以伟大的原因。策展人、艺术史学者与艺术商面临的最危险问题——答错代价最大的问题——是作品归属。因此他们不可避免地花大量时间思考与讨论“这位艺术家与那位艺术家作品的区别特征”。但那并不是艺术家之所以伟大的原因。达·芬奇素描里一个女人脸颊的线条之所以好,是因为它作为一条“脸颊的线”本身就好看,而不是因为它不像别的艺术家画出来的线。

因为绘画拥有如此高的声望,“独特风格(而非画得好)是伟大艺术家定义特征”的神话,又反过来为相邻领域的大量糟糕设计提供了掩护。某个品牌把产品做得很丑以求区分时,可以说:“像所有伟大艺术作品一样,我们也有独特风格,”然后人们就会买单。

[5] 百达翡丽在1970年于美国投放的一则广告,著名地把配金表链的Patek 3548称为“一个1700美元的信托基金”。它真的算好投资吗?在最好的情况下,如今经销商也许会为一只未佩戴、且带原盒与票据的买到2万美元左右。这约等于4.5%的回报率,不能说绝对糟糕。但据说同期标普500股票的平均回报率更接近10%(如果你在缴税后把所有分红再投资)。如果你只是买一块还没被做成手表的黄金,平均回报率也会超过9%。所以不出所料,这则广告并不是很好的投资建议。

[6] 90年代负责百达翡丽美国市场的Tania Edwards说,Bittel真的在一张纸上画出了3919的设计草图。我对此觉得奇怪,因为3919看起来与既有的3520一模一样,只是加了小秒盘(6点位上方的小表盘,带秒针)。当你可以直接指着既有手表说“那个,加小秒”时,为什么要画一张几乎相同的设计草图?但这个故事确实说明了:百达翡丽内部的人在多大程度上认为,他们的广告代理公司对3919的设计负有责任。

[7] 如果要精确给机械表的转折点定年,我会说是1986年。瑞士表按件数的销量在1985年反弹,但营收没有,说明我们看到的是廉价石英Swatch的繁荣。事实上,如果在卖出那么多Swatch的情况下营收仍然持平,那么机械表的销量必然是下降的。相反,1986年营收陡然上升,而件数销量只小幅增加,这意味着昂贵机械表的销量相应增加。

[8] 当然,还有一个原因让一些人喜欢机械表:他们对旧技术感兴趣。如果你是真心对机械表感兴趣,那有个好消息:你不必在手腕上戴一块广告牌,也不必花很多钱。买黄金时代的表就行。它们依然走时良好,更美,而且价格只相当于新表的一小部分。

购买黄金时代手表的关键,是找到一个好的经销商;识别好经销商的最佳方式,是看他告诉你多少关于这只表的信息。坏经销商只会堆砌品牌声望、表壳线条优雅之类的空话。好经销商会告诉你手表与机芯的型号,有大量图片(包括开盖图),给出尺寸,披露所有损伤与修复,并准确告诉你这只表走时有多准。好经销商往往自己也是表迷,所以他们会喜欢这些细节。

(如今仍有少数独立制表师在真诚地尝试做出好的机械表,但他们的努力也说明:当潮流与你对抗时,做出好工作有多难。)

[9] 奇怪的是,3919是手动上弦可能反而有帮助。如果一只表持续运行足够久,每天5秒的误差会累积。三个月后,一只每天快5秒的表会快7分钟。但手动上弦的表你偶尔会忘记上弦,它就停了;再次上弦时你会重新对时——平均而言会调到比真实时间慢30秒左右。因此,如果你大约每两周忘记给3919上一次弦,它就很少会显示错误时间。

[10] 还有一个品牌仍在等待被重新“充气”:Universal Genve。它是黄金时代的重要玩家之一,但自1977年以来几乎只剩一个品牌名,在不同收购方之间转手。据说它计划在今年晚些时候复活,毫无疑问会配套讲述它悠久的制表传统。

[11] 更精确地说,“尺寸/准确度”的比值高意味着便宜。更大的机芯更容易保持良好走时;但在两只同等准确度的手表之间,更大的那只通常更便宜。

[12] 它们的形式曾经确实追随功能。它们最初是潜水表。但作为潜水工具,它们早已过时。如今的潜水设备(现在叫潜水电脑)是数字的,能告诉你远不止时间。

[13] 劳力士在50年代平均每年获得16.6项专利,但60年代只有每年1.7项。

Pierre-Yves Donz, The Making of a Status Symbol: A Business History of Rolex, Manchester University Press, 2025.

[14] 劳力士还与SUV共享一个更具体的特质:被向往的男子气概。劳力士广告代理公司J. Walter Thompson在1967年的一份内部报告中解释了他们想传达的概念:“因为劳力士被设计为适用于任何情境——无论多么粗粝、危险、英勇或崇高——它暗示佩戴它的男人,潜在地,是个英雄。”

转载于Donz,同上。

[15] 这种商业模式只在购买决策主要由品牌驱动时才有效。在正常市场里,如果某制造商限制产量,顾客会转而购买其他提供同等产品的竞争对手。只有当顾客追求的是某个特定品牌,而不是某个性能水平时,你才能通过限制其可得性来操纵他们。

[16] 当然,人们注意到泡沫后首先会问:它会破裂吗?普通泡沫最终破裂的原因,是投机者过度乐观;但在这里,百达翡丽的CEO控制着“货币供给”,因此可以采取措施为过热市场降温。所以,能导致他们这个特定泡沫破裂的原因大概只有两个:他的继任者不够能干,或“佩戴机械表”的整体习俗消失。后者似乎是更大的危险。人们不会在手腕上戴三样东西,所以只要出现两种流行的可穿戴腕上设备,机械表就可能被下一代年轻富人视为“老家伙的东西”。很难想象一个奢侈腕表品牌能在那样的环境里幸存。

感谢Sam Altman、Bill Clerico、Daniel Gackle、Luis Garcia、Goldammer的各位、Jessica Livingston、Ben Miller、Robert Morris、John Reardon、D'Arcy Rice、Alex Tabarrok和Garry Tan阅读草稿并提出意见。

The Brand Age

March 2026

In the early 1970s disaster struck the Swiss watch industry. Now people call it the quartz crisis, but in fact it was a compound of three separate disasters that all happened at about the same time.

The first was competition from Japan. The Swiss had been watching the Japanese in the rear view mirror all through the 1960s, and they'd been improving at an alarming rate. But even so the Swiss were surprised in 1968 when the Japanese swept all the top spots for mechanical watches at the Geneva Observatory trials.

The Swiss knew what was coming. For years the Japanese had been able to make cheaper watches. Now they could make better ones too.

To make matters worse, Swiss watches were about to become much more expensive. The Bretton Woods agreement, which since 1945 had fixed the exchange rates of most of the world's currencies, had set the Swiss Franc at an artificially low rate of .228 USD. When Bretton Woods collapsed in 1973, the Franc shot upward. By 1978 it reached .625 USD, meaning Swiss watches were now 2.7 times as expensive for Americans to buy. [1]

The combined effect of foreign competition and the loss of their protective exchange rate would have decimated the Swiss watch industry even if it hadn't been for quartz movements. But quartz movements were the final blow. Now the whole game they'd been trying to win at became irrelevant. Something that had been expensive knowing the exact time was now a commodity.

Between the early 1970s and the early 1980s, unit sales of Swiss watches fell by almost two thirds. Most Swiss watchmakers became insolvent or close to it and were sold. But not all of them. A handful survived as independent companies. And the way they did it was by transforming themselves from precision instrument makers into luxury brands.

In the process the nature of the mechanical watch was also transformed. The most expensive watches have always cost a lot, but why they cost a lot and what buyers got in return have changed completely. In 1960 expensive watches cost a lot because they cost a lot to manufacture, and what the buyer got in return was the most accurate timekeeping device, for its size, that could be made. Now they cost a lot because brands spend a lot on advertising and use tricks to limit supply, and what the buyer gets in return is an expensive status symbol.

That turns out to be a profitable business though. The Swiss watch industry probably makes more now from selling brand than they would have if they were still selling engineering. And indeed, when you look at the graph of Swiss watch sales by revenue, it tells a different story than the graph of unit sales. Instead of falling off a cliff, the revenue numbers merely flatten out for a while, and then take off like a rocket in the late 1980s as the surviving watchmakers come to terms with their new destiny.

It took the watchmakers about 20 years to figure out the new rules of the game. And it's interesting to watch them do it, because the completeness of their transformation makes it the perfect case study in one of the most powerful forces of our era: brand.

Brand is what's left when the substantive differences between products disappear. But making the substantive differences between products disappear is what technology naturally tends to do. So what happened to the Swiss watch industry is not merely an interesting outlier. It's very much a story of our times.

Jaeger-LeCoultre's web site says that one of their current collections "takes its inspiration from the classic designs of the golden age of watchmaking." In saying this they're implicitly saying something that present-day watchmakers all know but rarely come so close to saying outright: whatever age we're in now, it's not the golden age.

The golden age was from 1945 to 1970 from the point where the watch industry emerged from the chaos of war with the Swiss on top till the triple cataclysm that struck it starting in the late 60s. There were two things watchmakers sought above all in the golden age: thinness and accuracy. And indeed this was arguably the essential tradeoff in watchmaking. A watch is something you carry with you to tell you the time. So there are two fundamental ways to improve it: to make it easier to carry with you and to make it better at telling the time.

Obviously accuracy is valuable, but in the golden age thinness was if anything more valuable. Even in the days of pocket watches the best watchmakers tried to make their watches as thin as they could. Cheap, thick pocket watches were derided as "turnips." But thinness took on a new urgency when men's watches moved onto their wrists during World War I. And since thinness was more difficult to achieve than accuracy, it was this quality that tended to distinguish the more expensive watches of the golden age.

There is one other thing watchmakers have pursued in some eras: telling more than the time in the usual way. Telling you the phase of the moon, for example, or telling the time with sound. In the industry the term for these things is "complications." They were popular in the nineteenth century and they're popular again now, but except for one pragmatic complication (showing the date), they were a sideshow in the golden age. In the golden age, as always in golden ages, the top watchmakers focused on the essential tradeoff. And, as always in golden ages, they did it beautifully. The best watches of the golden age have a quiet perfection that has never been equalled since. And for reasons I'm about to explain, probably never will be.

The three most prestigious brands of the golden age were the so-called "holy trinity" of Patek Philippe, Vacheron Constantin, and Audemars Piguet. Their prestige was mostly deserved; they had earned it by the exceptional quality of their work. By the 1960s they stood on two legs, prestige and performance. And what they learned in the next two decades was that they had to put all their weight on the first leg, because they could no longer win at either of the two things watchmakers had historically striven to achieve. Quartz movements were not only more accurate than any mechanical movement, but thinner too.

The holy trinity at least had another leg to stand on. Most of the other well-known Swiss watchmakers sold only performance. None of those companies survived intact.

Omega showed what not to do. Omega were the nerds of Swiss watchmakers. They made wonderfully accurate watches, but they would have been ambivalent, at best, about the idea of being a luxury brand. When the Japanese got as good as the Swiss at making accurate movements, Omega responded in the Omega way: make even more accurate movements. They introduced a new movement in 1968 that ran at a 45% higher frequency. In theory this should have made it more accurate, but the new movement was so fragile that it destroyed their reputation for reliability. They even tried to make a better quartz movement, but there was nothing down that road but a race to the bottom. By 1981 they were insolvent and were taken over by their creditors.

Patek Philippe took the opposite approach. While Omega was redesigning their movements, Patek was redesigning their cases. Or more precisely, designing their cases, because until then they hadn't.

This is probably the point to mention what a strange beast the Swiss watch industry was in those days. It was a kind of capitalism that's hard to imagine today, and even then could only have been made to work in a country like Switzerland a network of small, specialized companies locked into place by regulation. The companies that we for convenience have been calling watchmakers were merely the consumer-facing edge of this network. The holy trinity didn't design their own cases, or even their own movements most of the time.

In 1968 (that year again) Patek Philippe launched a new watch that shifted the center of gravity of case design. This time they'd taken their own designs to the casemakers and said "this is what you're going to make for us." The result was a striking new model called the Golden Ellipse. Somewhat confusingly, because it wasn't elliptical. The new case was more of what UI designers would call a round rect: a rectangle with rounded corners. And this new family of watches was quite successful. But it was more than that: it was the pattern for the future. [2]

How could merely designing a distinctive case be so important? Because it turned the entire watch into an expression of brand.

The trouble with the best watches of the golden age, from the point of view of someone who wanted to impress people with the brand of watch he was wearing, was that no one could tell what brand of watch you were wearing. Until you got within a few inches of them, the watches of all the top makers looked the same. That's the thing about minimalism: there tends to be just one answer. Plus the watches of the golden age were small by present standards. Watchmakers had spent centuries working to make them smaller, and by 1960 they'd gotten very good at it. So the only thing distinguishing one top brand from another was the name printed on the dial, and dials were so small that these names were tiny. The manufacturers' names on the holy trinity's golden age watches are between half and three quarters of a millimeter high. So by taking over the case, Patek expanded the size of the brand from 8 square millimeters to 800.

Why did they suddenly decide to make their brand shout, after a century of whispering? Because they knew they weren't going to beat the Japanese on performance. From now on they'd have to depend more on brand.

There's a cost to doing this, which we can see even in this early example of case-as-brand. Golden Ellipses are not bad looking. They must have looked even cooler in the 1970s, when designers were turning everything into round rects. But the Golden Ellipse was not an evolutionary step forward in case design. Watches didn't all become round rects. Watchmakers had already discovered the optimal shape for the case of something that describes a circle as it rotates.

They had also discovered the optimal shape for the crown, the knob on the side of a watch that you turn to wind it. But to emphasize the distinctive profile of the Ellipse, Patek made the crown too small, with the result that they're distractingly hard to wind. [3]

So even in this early example we see an important point about the relationship between brand and design. Branding isn't merely orthogonal to good design, but opposed to it. Branding by definition has to be distinctive. But good design, like math or science, seeks the right answer, and right answers tend to converge.

Branding is centrifugal; design is centripetal.

There is some wiggle room here of course. Design doesn't have as sharply defined right answers as math, especially design meant for a human audience. So it's not necessarily bad design to do something distinctive if you have honest motives. But you can't evade the fundamental conflict between branding and design, any more than you can evade gravity.

Indeed, the conflict between branding and design is so fundamental that it extends far beyond things we call design. We see it even in religion. If you want the adherents of a religion to have customs that set them apart from everyone else, you can't make them do things that are convenient or reasonable, or other people would do them too. If you want to set your adherents apart, you have to make them do things that are inconvenient and unreasonable.

It's the same if you want to set your designs apart. If you choose good options, other people will choose them too.

There are only two ways to combine branding and good design. You can do it when the space of possibilities is enormously large, as it is in painting for example. Leonardo could paint as well as he possibly could and yet also paint in a style that was distinctively his. If there had been a million painters as good as Bellini and Leonardo this would have been harder to do, but since there were more like ten they didn't bump up against one another much. [4]

The other situation when branding and good design can be combined is when the space of possibilities is comparatively unexplored. If you're the first to arrive in some new territory, you can both find the right answer and claim it as uniquely yours. At least at first; if you've really found the right answer, everyone else's designs will inevitably converge on yours, and your brand advantage will erode over time.

Since the space of watch design is neither unexplored nor enormously large, branding can only be achieved at the expense of good design. And in fact if you wanted one sentence to describe the current age of watchmaking, that one would do pretty well.

Patek Philippe didn't know for sure that making visibly branded watches would work. It was not even their only strategy, at the time. They were finding their way. But it was the strategy that did work, at least as measured by revenues.

For it to work the customers had to meet them halfway. Patek knew that not all their customers were buying their watches for the performance they delivered for their accuracy and thinness. They knew that at least some customers were buying them because they were expensive. But it was unclear how many, or how far they could be pushed.

To encourage them, Patek did something that none of the holy trinity had done much of before: brand advertising. And what they talked about was how expensive their watches were. A 1968 Patek ad explained "why you are well advised to invest perhaps half a month's income" in an Ellipse. "Like every Patek Philippe," the ad continued, "this thin model is entirely finished by hand. Since a Patek Philippe is the costliest watch to make, production is severely limited: only 43 watches are signed out each day for delivery to prominent jewelers throughout the world." [5]

You can tell this is an early ad because they still mention thinness. But there is no mention of accuracy. Presumably Patek felt that battle was already lost.

The next move was made by Audemars Piguet, who in 1970 commissioned the renowned designer Grald Genta to design their own iconic watch, this one, daringly, in steel. The result, launched in 1972, was the Royal Oak. And Audemars Piguet's ads (for they too now started doing brand advertising) emphasized its high cost even more dramatically. "Introducing steel at the price of gold," one began. "You're looking at the costliest stainless steel watch in the world the Audemars Piguet 'Royal Oak'. What makes it even more precious than gold is the time that went into building it, by a vanishing breed of master watchmakers." At the bottom of the ad they turn the traditional formula on its head and describe their watches as being "priced from $35,000 and down."

The Royal Oak was also a step forward in surface area devoted to brand. The Golden Ellipse had turned the watch face into an expression of brand, but it used ordinary straps and bracelets. In the Royal Oak, the watch face was integrated with a metal bracelet that continued its design all the way around the wrist. When it said "You're looking at the costliest stainless steel watch in the world," it said it with every square millimeter of surface area.

Would customers buy this new approach? The initial results were moderately encouraging. The holy trinity's sales didn't take off, but they didn't go down to zero either. There were at least some people out there responding to the new message. Perhaps if they kept at it the number would grow.

So they did. Encouraged by the success of the Royal Oak, Patek Philippe commissioned Grald Genta in 1974 to design a similar watch for them. The design of the Royal Oak had been inspired by a ship's porthole, so the design of this new watch would be inspired by... a ship's porthole. It was called the Nautilus, and it launched at the Basel Watch Fair in 1976.

In the Nautilus we really see the incompatibility of branding and design. It was huge. The most expensive men's watches at the peak of the golden age were typically 32 or 33 millimeters in diameter. The Nautilus was 42 millimeters. And as well as being huge it had gratuitous knobs on either side of the face, like a pair of ears. But you could recognize one from across the room.

Of all the watches Patek makes now, the Nautilus is the most sought after. It's perfectly aligned with what present-day buyers want basically, the loudest possible expression of brand. But in 1976 it was ahead of its time. In 1976 it was still a little too much.

The watch that finally turned Patek's fortunes around was another iconic design, the hobnail calatrava. The hobnail calatravas were so called because they were decorated with tiny pyramid-shaped spikes. That was enough to make them look distinctive. But except for the hobnails they were basically golden age dress watches.

The hobnail calatrava was apparently the brainchild of Ren Bittel, the head of Patek Philippe's ad agency. It was not a new design. Many watchmakers had decorated their cases with hobnails over the years, and there had been a Patek model with them since 1968. But in 1984 Bittel told Patek president Philippe Stern, in effect: make this your standard design, and I'll create an ad campaign to identify it in people's heads with your brand. [6]

It worked spectacularly well. The resulting watch, the 3919, is known as the "banker's watch" because it became so popular among investment bankers in New York in the 80s and 90s. Up to this point Patek had been hedging their bets, making quartz watches as well, and arguing defensively in their ads that quartz watches in fancy cases were almost as laborious to make as mechanical ones. But the ibankers bought the full mechanical story. They didn't even need self-winding mechanical watches; the 3919 was hand-wound. So be it. Patek stopped talking about quartz movements. And their sales, which had been flat since the early 70s, were by 1987 on a clear upward trajectory that has continued to this day.

It's hard to say for sure whether the critical ingredient was Bittel's skill at advertising or a receptive audience, but as someone who knew these investment bankers, I'd lean toward the audience. These were the people for whom the term "yuppy" was coined. Living expensively was one of the things they were best known for. If anyone was going to adopt a new way to display wealth, it would be them. Whereas if Bittel had sent the same message ten years earlier, there might have been no one to hear it.

Whatever the cause, something happened in the second half of the 1980s, because that's when all the numbers finally start going up again. Up till about 1985 it was still not clear what would happen with mechanical watches. By 1990 it was. By 1990 the custom of using expensive, highly-branded, conspicuously mechanical watches as status symbols was firmly established. [7]

Obsolete technologies don't usually get adopted as ways to display wealth. Why did it happen with mechanical watches? Because the wristwatch turns out to be the perfect vehicle for it. Where better than right on your wrist, where everyone can see it? And more to the point, what better to do it with? You could wear a diamond ring or a gold chain, but those would have seemed socially dubious to investment bankers. They might have been barbarians, but they weren't mafia. Whereas nothing could be more legit than a gold watch. The chairman of the company was still wearing one his wife gave him 20 years ago, before quartz watches were even a thing. If the increasing pressure to display wealth was going to emerge anywhere, this was the place. [8]

For men, at least. Women never really went for the idea of wearing mechanical watches. Most rich women are happy wearing a Cartier tank with a quartz movement. Why the difference? Partly for the same reason that most buyers of steam engines are men. But the main reason is that expensive mechanical watches now serve as de facto jewelry for men, and women don't need de facto jewelry because they can wear actual jewelry.

It was critical, though, that mechanical watches were accurate enough. A new 3919 would have been off by no more than 5 seconds a day. That was nowhere near as good as quartz. Even the cheapest mass market quartz watches were accurate to half a second a day, and the best ones were accurate to 3 seconds a year. But in practice you didn't need that kind of accuracy. If mechanical watches had only been accurate to a minute a day they couldn't have made the leap from keeping time to displaying wealth. It would have seemed too manifestly unluxurious to have a watch that always had the wrong time. But 5 seconds a day was close enough. [9]

This is an important point about the relationship between brand and quality. Quality doesn't stop mattering when a product switches to something people buy for its brand. But the way it matters changes shape. It becomes a threshold. It no longer has to be so great that it sells the product; brand sells the product; but it does have to be good enough to maintain the brand's reputation. The brand must not break character.

It was a lucky thing for the watchmakers that yuppies arose just in time to save them. Or maybe not so lucky. Because the evolution of the market that yuppies represented has continued with a vengeance, and watchmakers have perforce been dragged along with it. If they don't make gigantic blingy watches for buyers in Hong Kong and Dubai, someone else will. So that is what they now find themselves doing. And what began with a few comparatively subtle examples of the conflict between branding and design is now an all out war on design.

The present era of mechanical watchmaking doesn't yet have a name. But if we need one, it's obvious what it should be: the brand age. The golden age ran from 1945 to 1970, followed by the quartz crisis from 1970 to 1985. Since 1985 we've been in the brand age.

This won't be the only brand age. Indeed, it's not even the first; fine art has been in its own brand age since the establishment of the Barr canon in the 1930s. And since we'll probably see more of this kind of thing, it would be worth taking some time to look at what a brand age is like.

How are things different now from the way they were in the golden age? The best way to answer that might be to imagine what someone from the golden age would notice if we brought him here in a time machine.

The first thing he'd notice, if he walked through a fancy shopping district, is that all the prominent watchmakers of the golden age seem to be doing better than ever. They're not only all still around, but most now have their own boutiques instead of depending on jewelers to sell their products as they used to back in the day.

In fact this is an illusion. Only three watchmakers survived the dark days of the 70s and 80s as independent companies: Patek Philippe, Audemars Piguet, and Rolex. All the rest are owned by six holding companies, which reinflated them as it became clear that mechanical watches would have a second life as luxury accessories for men. Instead of separate companies they're now more like the brands that got rolled up into the big three American automakers: they're ways for their parent companies to target different segments of the market. So Longines, for example, no longer competes with Omega, because the company that owns them both has assigned it a lower tier of the market. [10]

There's a reason the Vacheron Constantin boutique looks so much like the IWC and Jaeger-LeCoultre boutiques, and for that matter the Montblanc and Cartier boutiques. They're all owned by the same company. It's similar with clothing brands, incidentally. When you walk through a town's fanciest shopping district, what seem to be the shops of lots of different brands are actually owned by a handful of conglomerates. That's one reason these districts seem so sterile; like suburbs built by a single developer, they have an unnatural lack of variety.

When our time traveler peered into the windows of these shops, the first thing he'd notice was how large all the watches were. This would surprise him, because in the golden age, as indeed in all the preceding centuries, big meant cheap. An expensive golden age men's watch might have been 33 millimeters in diameter and 8 millimeters thick. An expensive watch today will be more like 42 millimeters in diameter and 10 millimeters thick more than double the size. It would astonish our visitor to look through the windows of what were clearly very fancy shops and see what seemed to be cheap watches. [11]

We know how this happened. When watches switched from telling time to telling brand, they grew in size to be better at it. And not just in size, but in shape too. That's another thing our time traveler would notice: the surprising variety of strange case shapes and awkward protrusions that have been produced as the centrifugal tendency of branding played out. What, he'd wonder, is going on with the huge guards on the crowns of those Panerais? What do people do with these watches that makes the crown need such protection? And why would a crown guard have a message engraved on it saying that it's a registered trademark? It's obvious to us what's going on here, but imagine how confusing it would be to someone from the golden age, when form followed function. [12]

As he puzzled over this strange assortment of bulky watches, he'd notice a further pattern. He'd realize that a surprisingly large number of them looked like a specific brand of bulky watch he was already familiar with.

I haven't talked about Rolex so far, because Rolex didn't have to do much to adapt to the new era. They already had one foot in the brand age during the golden age. Early in their history they put a lot of effort into making their watches better, but they "stopped taking part in competitions in Geneva and Neuchtel at the end of the 1950s," and from about 1960 "largely abandoned research into mechanical watchmaking." [13] The reason was not that they'd become lazy, but that they'd discovered they could make sales grow faster by marketing their watches as status symbols. So that became their focus during the 1960s, and by the time the quartz crisis hit ten years later, their customers were self-selected to be people who didn't care that much what was inside a watch, so long as it was recognizably a Rolex.

And they were far ahead of other watchmakers in that department. They already had in the 1940s what we saw Patek Philippe and Audemars Piguet struggling to create in the 1970s and 80s: a case that immediately proclaimed the brand of the maker. The Rolex look seems to have evolved organically, but once it did, they realized how important it was. In fact they pitched it as one of the features of their watches. A 1960s Rolex ad says "You can recognize its classic shape, carved out of a block of solid gold, from the other end of the conference table."

Indeed Rolex was ahead of its time in both dimensions: their cases were not merely recognizable, but big too, at least by golden age standards. That was not the result of clever marketing, though. It was a byproduct of the founder Hans Wilsdorf's obsession with building waterproof watches.

As its name suggests, that was the raison d'etre of the Rolex Oyster. Watches like the Oyster were designed to be tough, like Jeeps. In the golden age there were two poles of watch design. At one end were tool watches, which were thick, tough, and usually made of steel. At the other end were dress watches, which were thin, elegant, and usually made of gold. But Rolex blurred the line between them. When they made thick, tough watches, they made them out of gold as well as steel. The result was a sort of luxury Jeep. And if that phrase didn't ring a bell in your head, stop and think about it, because that is exactly what everyone is driving now. That's what SUVs are, luxury Jeeps. What happened to watches is the same thing that happened to cars. And indeed if our time traveler turned and saw a Porsche Cayenne pass by and realized what it was a huge, pseudo-offroad vehicle meant to recall the Porsche 911 he might have been even more shocked than he was by the watches he'd been looking at. [14]

If the time traveller walked into a Patek Philippe boutique and actually tried to buy a Nautilus, he'd get the biggest shock of all. They wouldn't sell him one. Because at Patek he'd encounter the most extreme brand age phenomenon: artificial scarcity. You can't just buy a Nautilus. You have to spend years proving your loyalty first by buying your way through multiple tiers of other models, and then spend years on a waiting list. [15]

Obviously this strategy sells more watches. But it also supports retail prices by keeping watches off the secondary market. A company using artificial scarcity to drive sales can't allow too many of the scarce models to leak into the secondary market, or they stop being scarce. The ideal is the watch equivalent of carbon sequestration: for the people who buy their watches to keep them till they die.

To push the market toward this ideal, Patek squeezes from both sides of the sale. They weed out flippers by making the path to the scarce models so costly in both time and money so inconvenient and unreasonable that only a genuine fan would endure it. The lower tier watches sell for below retail on the secondary market, because Patek doesn't restrict their supply, so a would-be flipper should have to spend years making money-losing purchases before he could even get something he could flip at a profit. Apparently some people still manage to beat this system though, so Patek's countermeasures don't end there. They keep a vigilant eye on secondary sales to see who's selling their watches. Auction listings usually include serial numbers, so those are easy to trace, but if necessary they'll rebuy their own watches on the secondary market to get the serial number and trace the leak. They buy hundreds a year. And when they catch someone selling watches they don't want them to, they don't just cut off that customer. If a retailer's customers are responsible for too many such leaks, they'll cut off the whole retailer. Which naturally makes retailers eager to help them police buyers.

There will of course always be some leaks into the secondary market. Even the most loyal customers die at a certain rate. And in fact it's critical for Patek that the secondary market continue to exist, because it's one of the most valuable sources of information they have about the most important question they face: how fast to increase the supply of the top tier watches. Their scarcity helps drive the purchases of all the others, so those that do make it into the secondary market should always sell for above retail. And I'm sure Patek leaves a large margin for error when increasing supply, because if secondary market prices for these watches get close to retail prices, you're getting close to a price collapse which, since people now buy these watches as investments, would have the same disastrous cascading effect as the bursting of an asset bubble. It wouldn't just be like the bursting of an asset bubble. It would be the bursting of an asset bubble. That's the business an elite watchmaker is in now: carefully managing a sustained asset bubble. [16]

This is an instance of what I call the comb-over effect: when a series of individually small changes takes you from something that's a little bit off to something that's freakishly wrong. I'm sure Patek didn't cook up this whole scheme in one shot; I'm sure it evolved gradually. But look at what a strange place we've ended up in. Back in the golden age the way you bought a Patek Philippe was to go to a jeweler and give them money. Now Patek is policing buyers to maintain an asset bubble.

The most striking thing to me about the brand age is the sheer strangeness of it. The zombie watch brands that appear to be independent and even have their own retail stores, and yet are all owned by a few holding companies. The giant, awkwardly shaped watches that reverse 500 years of progress in making them smaller. The business model that requires a company to rebuy their own watches on the secondary market to catch rogue customers. The very concept of rogue customers. It's all so strange. And the reason it's strange is that there's no function for form to follow.

Up to the end of the golden age, mechanical watches were necessary. You needed them to know the time. And that constraint gave both the watches and the watchmaking industry a meaningful shape. There were certainly some strange-looking watches made during the golden age. They weren't all beautifully minimal. But when golden age watchmakers made a strange-looking watch, they knew they were doing it. In fact they give the impression of having done it as a deliberate exercise, to avoid getting into a rut.

That's not why brand age watches look strange. Brand age watches look strange because they have no practical function. Their function is to express brand, and while that is certainly a constraint, it's not the clean kind of constraint that generates good things. The constraints imposed by brand ultimately depend on some of the worst features of human psychology. So when you have a world defined only by brand, it's going to be a weird, bad world.

Well that was dark. Is there some edifying lesson we can salvage from the wreckage?

One obvious lesson is to stay away from brand. Indeed it's probably a good idea not just to avoid buying brand, but to avoid selling it too. Sure, you might be able to make money this way though I bet it's harder than it looks but pushing people's brand buttons is just not a good problem to work on, and it's hard to do good work without a good problem.

The more subtle lesson is that fields have natural rhythms that are beyond the power of individuals to resist. Fields have golden ages and not so golden ages, and you're much more likely to do good work in a field that's on the way up.

Of course they don't call them golden ages as they're happening. "Golden age" is a term people use later, after they're over. That doesn't mean that golden ages aren't real, but rather that their participants take them for granted at the time. They don't know how good they have it. But while it's usually a mistake to take one's good fortune for granted, it's not in this case. What a golden age feels like, at the time, is just that smart people are working hard on interesting problems and getting results. It would be overfitting to optimize for more than that.

In fact there's a single principle that will both save you from working on things like brand, and also automatically find golden ages for you. Follow the problems.

The way to find golden ages is not to go looking for them. The way to find them the way almost all their participants have found them historically is by following interesting problems. If you're smart and ambitious and honest with yourself, there's no better guide than your taste in problems. Go where interesting problems are, and you'll probably find that other smart and ambitious people have turned up there too. And later they'll look back on what you did together and call it a golden age.

Notes

[1] The Bretton Woods agreement didn't fix exchange rates between currencies directly. It fixed each relative to gold. Obviously this also fixed them relative to one another.

[2] The Golden Ellipse isn't quite a round rect, because the sides aren't quite flat. It's similar in shape to the superellipses popularized by Piet Hein in the early 1960s, and in fact that may be where they got the name. But mathematically it's not an actual superellipse. My guess is that Patek's designer just experimented with French curves till he got something he liked. And to be fair it is a good shape.

[3] It was ironic that Patek Philippe of all companies made this mistake, because Adrien Philippe was the inventor of the modern crown. But they must have realized what they'd done, because later Ellipses have if anything excessively prominent crowns.

[4] The high ratio of design space to practitioners in fine art has combined with the practical importance of attribution to give people the impression that painting in a distinctively Leonardesque way is what makes Leonardo good. The most dangerous problem faced by curators, art historians, and art dealers the one that has the worst consequences if they get the wrong answer is attribution. So inevitably they spend a lot of time thinking and talking about the features that distinguish the work of one artist from another. But those aren't what make artists good. What makes the line of a woman's cheek in a Leonardo drawing good is how good it looks as the line of a cheek, not how little it looks like lines made by other artists.

Because painting has such prestige, the myth that having a distinctive style (rather than painting well) is the defining quality of great artists has in turn given cover to a lot of bad design in adjacent fields. A brand that does something hideous to distinguish their products can say "Like all great works of art, ours have a distinctive style," and people will buy it.

[5] An ad that Patek Philippe ran in America in 1970 famously described a Patek 3548 with a gold bracelet as a "$1700 trust fund." Was it actually a good investment? In the very best case a dealer might pay you $20k now for one in unworn condition with its original box and papers. That's about a 4.5% rate of return, which is not absolutely terrible. But apparently the average rate of return on S 500 stocks over this period was more like 10%, if you reinvested all the dividends after paying taxes on them. The average rate of return would have been over 9% if you merely bought a lump of gold that hadn't been made into a watch. So, not surprisingly, the ad wasn't very good investment advice.

[6] Tania Edwards, who ran US marketing for Patek Philippe in the 90s, said that Bittel literally sketched the design of the 3919 on a piece of paper. This sounds odd to me, because the 3919 looked exactly like the existing 3520 with the addition of sub seconds (a small dial with a second hand above 6 o'clock). Why would you sketch a design almost identical to an existing watch when you could just point to the existing watch and say "that, with sub seconds." What this story does show, though, is the degree to which people within Patek felt their ad agency was responsible for the design of the 3919.

[7] If I had to date the turning point for mechanical watches precisely, I'd say 1986. Unit sales of Swiss watches rebounded in 1985, but revenue didn't, which means what we're seeing is the boom in cheap quartz Swatches. Indeed, sales of mechanical watches must have been down if revenue was flat despite the sale of all those Swatches. Whereas in 1986 revenue turns sharply upward even though unit sales only increase by a little, which implies a corresponding increase in sales of expensive mechanical watches.

[8] There is of course another reason some people are into mechanical watches: because they're interested in old technology. And if you are genuinely interested in mechanical watches, there's good news. You don't have to wear a billboard on your wrist or pay a lot to own one. Just buy golden age watches. They still keep good time, they're much more beautiful, and they cost a fraction of what new watches cost.

The key to buying a golden age watch is to find a good dealer, and the best way to recognize one is by how much they tell you about the watch. A bad dealer will just have a lot of fluff about the prestige of the brand and the sleek lines of the case. A good dealer will tell you the model number of the watch and movement, have lots of pictures, including some with the case back open, give you dimensions, disclose all damage and restoration, and tell you exactly how accurately the watch is running. Good dealers tend to be watch nerds themselves, so they're into this kind of thing.

(There are a few independent watchmakers trying earnestly to make good mechanical watches now, but their efforts show how hard it is to do good work when the current is against you.)

[9] Oddly enough it might have helped that the 3919 was hand wound. If a watch runs for long enough, 5 seconds a day starts to add up. After three months a watch that gains 5 seconds a day will be 7 minutes fast. But with a hand wound watch you occasionally forget to wind it, and it runs down. And when you wind it again you reset it on average to a time about 30 seconds behind the actual time. So if you forgot to wind a 3919 every two weeks or so, it would rarely have shown the wrong time.

[10] There's one brand still waiting to be reinflated: Universal Genve, which was one of the big players of the golden age but since 1977 has been little more than a brand name passed from acquirer to acquirer. They're scheduled to come back to life later this year, no doubt with stories about their long tradition of watchmaking.

[11] More precisely, a high ratio of size to accuracy meant cheap. It's easier to make a larger movement keep good time, but between two watches of the same accuracy, the larger was usually the cheaper.

[12] Their form did once follow function. They were originally diving watches. But they're long since obsolete for this purpose. Present day diving watches (now called dive computers) are digital and tell you much more than the time.

[13] Rolex was awarded an average of 16.6 patents per year in the 1950s, but only 1.7 per year in the 1960s.

Pierre-Yves Donz, The Making of a Status Symbol: A Business History of Rolex, Manchester University Press, 2025.

[14] Rolexes also shared something more specific with SUVs: aspirational manliness. An internal 1967 report by Rolex's ad agency J. Walter Thompson explained the idea they were trying to convey: "Because a Rolex is designed for any situation, however rough or dangerous or heroic or exalted, it implies that the man who wears it is, potentially, a hero."

Reprinted in Donz, op cit.

[15] This business model only works when purchase decisions are driven mainly by brand. In a normal market, if one manufacturer restricts production, customers just buy from whichever competing manufacturer offers something as good. It's only when customers are seeking a certain brand rather than a certain level of performance that you can manipulate them by restricting its availability.

[16] Of course the first question one has on noticing a bubble is: will it burst? The reason ordinary bubbles eventually burst is that speculators get overoptimistic, but in this case the CEO of Patek Philippe controls the "money supply" and can thus take measures to cool down an overheated market. So there are probably only two things that could cause their specific bubble to burst: if his successor is not as capable, or if the whole custom of wearing mechanical watches goes away. The latter seems the greater danger. People aren't going to wear three things on their wrists, so all it would take is for there to be two popular devices that were worn on the wrist, and mechanical watches would start to be seen by the next cohort of young rich people as an old guy thing. It's hard to imagine a luxury watch brand surviving that.

Thanks to Sam Altman, Bill Clerico, Daniel Gackle, Luis Garcia, the people at Goldammer, Jessica Livingston, Ben Miller, Robert Morris, John Reardon, D'Arcy Rice, Alex Tabarrok, and Garry Tan for reading drafts of this.

2026年3月

20世纪70年代初,瑞士制表业遭遇了灾难。如今人们称之为“石英危机”,但事实上,它是三场几乎同时发生、彼此叠加的灾难。

第一场灾难来自日本的竞争。整个60年代,瑞士人一直从后视镜里观察日本同行,而日本的进步速度令人警惕。但即便如此,瑞士人在1968年仍大吃一惊:在日内瓦天文台的竞赛中,日本包揽了机械表项目的所有最高名次。

瑞士人知道接下来会发生什么。多年来,日本人已经能做出更便宜的手表;现在,他们也能做出更好的了。

更糟的是,瑞士表的价格即将大幅上涨。布雷顿森林体系自1945年以来固定了世界上大多数货币的汇率,把瑞士法郎锁定在一个人为压低的水平:1瑞郎=0.228美元。1973年布雷顿森林体系崩溃后,瑞郎急剧升值。到1978年,1瑞郎已达0.625美元,这意味着美国人购买瑞士表的成本变成了原来的2.7倍。[1]

外部竞争与失去保护性的汇率这两股力量叠加起来,即使没有石英机芯,也足以重创瑞士制表业。但石英机芯成了最后一击:瑞士人一直努力想赢的那场比赛,突然变得毫无意义。曾经“精确知道时间”是一件昂贵的事,如今却成了大宗商品。

从70年代初到80年代初,瑞士表的销量按件数计算几乎下跌了三分之二。大多数瑞士表厂商资不抵债或濒临破产,被迫出售。但并非全部如此——有少数品牌以独立公司身份活了下来。它们之所以能活下来,是因为完成了一次转身:从精密仪器制造者,变成了奢侈品牌。

在这一过程中,机械表本身的性质也被改造了。最昂贵的手表一直都很贵,但“为什么贵”以及“买家得到什么回报”,已经彻底变了。1960年,昂贵的表之所以昂贵,是因为制造成本高;买家得到的回报,则是在同等尺寸下能做出的最准确的计时装置。如今它们之所以昂贵,是因为品牌在广告上花费巨大,并用手段限制供给;买家得到的回报,是一件昂贵的身份象征。

但这门生意确实很赚钱。瑞士制表业如今靠卖“品牌”赚到的钱,可能比它们继续卖“工程能力”会赚到的还多。事实上,当你看瑞士表按营收统计的销售曲线时,它讲的是另一个故事:相比销量断崖式下跌,营收数据只是短暂趋平,然后在80年代末像火箭一样起飞——幸存的表厂终于接受了自己的新命运。

制表商花了大约20年才摸清这场游戏的新规则。观察他们的摸索很有意思,因为他们转型之彻底,使其成为我们时代最强大力量之一的完美案例:品牌。

当产品之间的实质差异消失之后,剩下的就是品牌。但让产品之间的实质差异消失,正是技术天然的倾向。因此,瑞士制表业发生的一切并不是某个有趣的例外;它非常像我们这个时代的故事。

积家的官网说,他们某个当代系列“从制表黄金时代的经典设计中汲取灵感”。这句话里隐含着当代制表人都知道却很少如此接近直说的事实:无论我们现在处在什么时代,它都不是黄金时代。

所谓黄金时代是1945到1970年:制表业从战争的混乱中走出、瑞士占据顶端的那一刻起,直到从60年代末开始袭来的三重巨变。在黄金时代,制表师最追求的两件事是:薄与准。事实上,这几乎就是制表的核心取舍:手表是你随身携带、用来读时间的东西,所以改进它有两条根本路径——让它更便于携带,以及让它更擅长报时。

准确当然重要,但在黄金时代,“薄”甚至更重要。即便在怀表时代,最优秀的制表师也尽可能把表做薄;廉价、厚重的怀表会被嘲笑为“萝卜”。而当一战期间男表从口袋走上手腕,薄的重要性变得更加迫切。并且,由于“薄”比“准”更难实现,黄金时代里更贵的手表往往就是靠这一点拉开差距。

还有一件事,制表师在某些时代也会追求:以“通常方式”之外告诉你不止时间的信息——比如显示月相,或者用声音报时。业内把这些称为“复杂功能”(complications)。它们在19世纪很流行,如今也再次流行;但除了一个务实的复杂功能(显示日期)之外,在黄金时代它们只是配角。在黄金时代——像所有黄金时代一样——最顶尖的制表师专注于核心取舍。而且,也像所有黄金时代一样,他们做得极美。黄金时代最好的手表有一种安静的完美,此后再未被超越。而出于我接下来要解释的原因,大概也永远不会再被超越。

黄金时代最负盛名的三大品牌,是所谓的“圣三一”:百达翡丽、江诗丹顿、爱彼。它们的声望大多名副其实——源自其工艺的非凡品质。到60年代,它们站在两条腿上:声望与性能。接下来二十年里它们学到的是:必须把全部重量压到第一条腿上,因为它们再也无法在制表师历来努力的那两件事上获胜。石英机芯不仅比任何机械机芯更准确,而且也更薄。

“圣三一”至少还有另一条腿可以依靠。而其他大多数知名瑞士表厂商卖的几乎只有性能,那些公司没有一家能以原貌存活下来。

欧米茄展示了什么不该做。欧米茄是瑞士表匠里的“书呆子”。他们能做出极其精准的手表,但对于成为奢侈品牌这件事,最多也只是态度暧昧。当日本人在做精准机芯方面追上瑞士人后,欧米茄用他们一贯的方式回应:做出更精准的机芯。他们在1968年推出了一枚新机芯,频率提高了45%。理论上这会更准确,但新机芯脆弱到反而毁掉了他们“可靠”的口碑。他们甚至还试图做更好的石英机芯,但那条路尽头只有一场向下竞争的赛跑。到1981年,他们资不抵债,被债权人接管。

百达翡丽走了相反的路。欧米茄在重做机芯时,百达翡丽在重做表壳——或者更准确地说,是开始设计表壳,因为在那之前他们并没有这么做。

这里大概需要提一句:当年的瑞士制表业是一种很奇怪的生物。那是一种今天很难想象的资本主义形态,即便当时也只可能在瑞士这样的国家运转:由监管锁死位置的小型专业公司网络。我们为了方便而称之为“表厂”的那些公司,不过是这个网络里面向消费者的一层边缘。所谓“圣三一”通常并不自己设计表壳,甚至多数时候也不自己设计机芯。

1968年(又是那一年),百达翡丽推出了一款新表,把表壳设计的重心挪了位置。这一次他们拿着自己的设计去找表壳厂,说:“你们就按这个给我们做。”结果是一款引人注目的新型号:Golden Ellipse。名字有点让人困惑,因为它并不是椭圆。新表壳更像UI设计师会称作“圆角矩形”的形状:一个四角圆润的矩形。这一系列相当成功。但它不止如此——它还成了未来的范式。[2]

仅仅设计一个有辨识度的表壳,怎么会如此重要?因为它把整只表变成了品牌表达。

从“想靠腕表品牌打动别人”的角度看,黄金时代最好的手表有个麻烦:别人根本看不出你戴的是什么牌子。除非靠近到几英寸之内,顶级制造商的表看起来几乎都一样。这就是极简主义的问题:往往只有一个答案。再加上黄金时代的手表按今天的标准很小。制表师花了几个世纪把它们做得更小,到1960年已非常擅长。因此,区分顶级品牌的几乎只剩表盘上印的名字,而表盘太小,字也极小。“圣三一”黄金时代腕表上厂名的字高只有0.5到0.75毫米。于是,百达翡丽接管表壳,相当于把品牌的面积从8平方毫米扩展到800平方毫米。

为什么他们在低声细语了一个世纪之后,突然决定让品牌大声喊出来?因为他们知道在性能上不可能打败日本人。从今往后,他们必须更依赖品牌。

这样做是有代价的,这一点在“表壳即品牌”的早期例子里就能看出来。Golden Ellipse并不难看。70年代时,设计师把各种东西都做成圆角矩形,它们当时肯定显得更酷。但Golden Ellipse并不是表壳设计的进化性前进。手表并没有都变成圆角矩形。制表师早已发现:对于一个随旋转而描绘圆周的物体,表壳的最优形状是什么。

他们也发现了表冠(表侧用于上弦的旋钮)的最优形状。但为了突出Ellipse独特的轮廓,百达翡丽把表冠做得太小,结果是上弦时令人分心地难用。[3]

所以,即便在这个早期例子里,我们也能看到品牌与设计关系中的一个重要点:品牌化不仅不是与好设计正交,而是与之对立。品牌化按定义必须“独特”。而好设计像数学或科学一样,寻找正确答案;正确答案往往会收敛。

品牌是离心的;设计是向心的。

当然,这里也有一点活动空间。设计不像数学那样拥有尖锐的唯一正确答案,尤其是面向人类受众的设计。所以,如果出发点真诚,做一些独特的东西并不一定是坏设计。但你无法逃避品牌与设计之间的根本冲突,就像你无法逃避重力。

事实上,品牌与设计的冲突如此根本,以至于它远远超出我们称为“设计”的那些领域——甚至在宗教里也能看到。如果你希望某个宗教的信徒拥有把他们与其他人区分开来的习俗,你就不能让他们去做方便或合理的事,否则别人也会去做。要把信徒区分开来,你就必须让他们做不方便、不合理的事。

如果你想让你的设计与众不同,也是一样的道理。你若选择好的选项,别人也会选择它们。

把品牌与好设计结合起来只有两种方式。其一,是可能性空间极其巨大,比如绘画。达·芬奇可以把画画到他所能做到的最好,同时仍然有一种只属于他的独特风格。如果当时有一百万个画得和贝利尼、达·芬奇一样好的人,这就更难了;但因为优秀者大概只有十个左右,他们彼此并不会太多撞在一起。[4]

另一种情况,是当可能性空间还相对未被探索。如果你是第一个抵达某片新领地的人,你既能找到正确答案,又能把它宣称为独属于你。至少在一开始是这样;如果你真的找到了正确答案,其他人的设计最终必然会收敛到你的答案上,你的品牌优势会随着时间被侵蚀。

由于腕表设计的空间既不未被探索,也并不巨大,因此,品牌只能以牺牲好设计为代价来实现。事实上,如果你想用一句话概括当今的制表时代,这句话就相当贴切。

百达翡丽并不确定“做出肉眼可见地带品牌标识的手表”会奏效。当时这甚至不是他们唯一的策略。他们在摸索。但就营收而言,它确实是奏效的那条路。

要让它奏效,顾客必须愿意“走一半”。百达翡丽知道,并非所有顾客买表都是为了性能——为了准确与轻薄。他们知道,至少有一部分顾客买表是因为它昂贵。但到底有多少人如此、又能被推动到什么程度,并不清楚。

为了鼓励这种倾向,百达翡丽做了一件“圣三一”过去很少做的事:品牌广告。而他们谈论的重点,是手表有多昂贵。一则1968年的百达翡丽广告解释了“为什么你很明智,应该投入也许半个月的收入”去买一只Ellipse。“像每一只百达翡丽一样,”广告继续说,“这款薄型表完全由手工精饰。由于百达翡丽是制造成本最高的手表,产量被严格限制:每天只有43只签字放行,交付给全球各地的知名珠宝商。”[5]

你能看出这是早期广告,因为他们还提到“薄”。但完全没有提到“准”。想必百达翡丽觉得那场战斗已经输了。

下一步由爱彼走出。1970年,他们委托著名设计师Grald Genta为自己设计一只标志性腕表,而且大胆地用钢材。结果就是1972年推出的Royal Oak。而爱彼的广告(他们也开始做品牌广告了)更戏剧性地强调其高成本。“以黄金的价格引入钢材,”其中一则开头写道。“你正在看的是世界上最昂贵的不锈钢腕表——爱彼‘Royal Oak’。它比黄金更珍贵之处,在于投入其中的时间:由日渐稀少的一代制表大师打造。”广告底部,他们把传统说法倒过来,称这些手表“价格从35,000美元起,往下”。

Royal Oak也是“品牌占用表面面积”的一次跃进。Golden Ellipse把表盘变成了品牌表达,但仍然使用普通表带与表链。在Royal Oak里,表盘与金属表链一体化,设计一路延伸,环绕整个手腕。当它说“你正在看的是世界上最昂贵的不锈钢腕表”时,它用每一平方毫米的表面在说。

顾客会买这种新做法吗?初期结果算是中等程度的鼓舞人心。“圣三一”的销量没有起飞,但也没有归零。至少有一些人开始回应这个新信息。也许只要坚持下去,人数就会增长。

于是他们坚持了。Royal Oak的成功鼓舞了百达翡丽:他们在1974年委托Grald Genta为自己设计一只类似的手表。Royal Oak的设计灵感来自船舷窗,那么这只新表的灵感当然也来自……船舷窗。它叫Nautilus,并在1976年的巴塞尔钟表展上推出。

在Nautilus身上,我们真正看到了品牌与设计的不可兼容。它巨大。黄金时代巅峰期最昂贵的男表直径通常只有32或33毫米;Nautilus却有42毫米。它不仅巨大,表盘两侧还有一对多余的凸起,像两只耳朵。但你可以在房间另一头一眼认出它。

在百达翡丽如今生产的所有表中,Nautilus是最受追捧的。它与当代买家想要的东西完美对齐——基本上,就是尽可能响亮地表达品牌。但在1976年,它领先于时代。1976年的它,仍然有点“太过了”。

真正扭转百达翡丽命运的,是另一款标志性设计:hobnail calatrava。所谓hobnail calatrava,是因为表壳上装饰着细小的金字塔状突起。仅此就足以让它显得与众不同。但除了这些“钉”,它基本就是黄金时代的正装表。

hobnail calatrava显然出自百达翡丽广告代理公司负责人Ren Bittel之手。这并不是新设计。多年来许多制表商都用过hobnail装饰,而且百达翡丽自1968年就有带这种装饰的型号。但在1984年,Bittel对百达翡丽总裁Philippe Stern说(意思大概是):把它做成你们的标准设计,我会做一套广告战役,让人们把它和你们的品牌牢牢对应起来。[6]

效果极其显著。由此诞生的3919被称为“银行家之表”,因为它在80、90年代纽约的投行圈中极其流行。到此为止,百达翡丽还在两头下注,也生产石英表,并在广告里防御性地辩称:把石英机芯装在精致表壳里,制造起来几乎同样费工。但投行人买下的是完整的“纯机械故事”。他们甚至不需要自动上链的机械表;3919是手动上弦的。那就这样。百达翡丽不再谈石英机芯。他们的销量自70年代初以来一直持平,而到1987年已明显进入上升轨道,并一直延续至今。

很难断言关键成分究竟是Bittel的广告技巧,还是恰逢其会的受众。但作为认识这些投行人的人,我更倾向于后者。这群人正是“yuppy”(雅皮士)一词为之而生的人。他们最出名的事情之一,就是昂贵地生活。如果有人会采用一种新的方式来展示财富,那一定是他们。反过来,如果Bittel在十年前传递同样的信息,可能根本无人聆听。

不论原因是什么,80年代后半段确实发生了某件事,因为那时所有数字终于都开始回升。直到大约1985年,机械表的命运仍不明朗;到1990年就清楚了。到1990年,用昂贵、高度品牌化、显眼的机械表作为身份象征的习惯已经牢固确立。[7]

过时技术通常不会被用作展示财富的方式。机械表为何例外?因为腕表恰好是最完美的载体:还有哪里比手腕更适合——人人都看得见?更关键的是,还有什么比它更适合?你可以戴钻戒或金链子,但那对投行人来说会显得社会意义上可疑。他们或许粗鄙,但不是黑手党;而金表再“正当”不过。公司的董事长还戴着二十年前妻子送他的那只——那时石英表甚至还不存在。若展示财富的压力要在某处浮现,这里正是最佳土壤。[8]

至少对男性而言。女性并没有真正接受佩戴机械表这件事。大多数富裕女性戴一只石英机芯的卡地亚Tank就很满足。为什么会不同?一部分原因和“蒸汽机的买家多是男人”相同;但主要原因是:昂贵的机械表如今充当了男性的事实珠宝,而女性不需要“事实珠宝”,因为她们可以戴真正的珠宝。

不过,机械表“足够准确”这一点至关重要。一只新的3919每天最多也就误差5秒。这远不如石英。即便最便宜的大众石英表每天也能准到0.5秒,而最好的能做到每年误差3秒。但在实践中,你并不需要那种精度。若机械表只能每天差一分钟,它们就无法完成从“计时”到“炫富”的跃迁:一只总是显示错误时间的表,会显得过于明显地“不奢侈”。但每天5秒足够了。[9]

这揭示了品牌与质量关系中的一个重要点:当产品转为因品牌而被购买时,质量并不会停止重要;但它的重要性会改变形态,变成一个阈值。它不再需要优秀到足以卖动产品——品牌会卖动产品——但它必须足够好,才能维持品牌声誉。品牌不能“破功”。

对制表商来说,雅皮士的出现恰好及时拯救了他们——这是幸运,或许也不那么幸运。因为雅皮士所代表的市场演化此后愈演愈烈,而制表商不得不被拖着走。如果他们不为香港和迪拜的买家制造巨大、闪耀的腕表,别人就会做。因此他们如今就这么做了。从品牌与设计冲突的一些相对微妙的例子开始,如今已演变为对设计的全面战争

当下这个机械制表时代还没有一个固定名称。但如果需要一个,显然应该叫:品牌时代。黄金时代从1945到1970;随后是1970到1985的石英危机;自1985年以来,我们处在品牌时代。

这也不会是唯一的品牌时代。事实上,它甚至不是第一个:自1930年代Barr体系确立以来,精品艺术就已处在它自己的品牌时代。而既然我们很可能还会看到更多这种现象,那么花点时间看看品牌时代是什么样子,是值得的。

如今与黄金时代相比有哪些不同?回答这个问题的最佳方式,或许是想象:如果用时光机把一个黄金时代的人带到今天,他会注意到什么。

他首先会注意到:如果他走在一条奢华购物街上,黄金时代那些显赫的制表商似乎比以往任何时候都过得更好。它们不仅全都还在,而且如今多数品牌有自己的专卖店,不再像当年那样依赖珠宝商售卖。

实际上,这是一种幻觉。只有三家表厂在70、80年代的黑暗时期以独立公司身份幸存:百达翡丽、爱彼、劳力士。其余所有品牌都归属于六家控股公司;当机械表将作为男性奢侈配饰迎来第二生命这一点变得清晰之后,这些控股公司把它们重新“充气”了。它们不再像独立公司,更像被整合进美国三大汽车公司的那些品牌:是母公司用来定位不同市场细分的方式。因此,比如浪琴不再与欧米茄竞争,因为拥有它们的公司把浪琴分配到更低的市场层级。[10]

这也解释了为什么江诗丹顿的专卖店看起来那么像万国和积家的专卖店,更不用说万宝龙和卡地亚的专卖店了:它们都属于同一家公司。服装品牌也是类似的情形。当你走在一座城市最奢华的购物街上,看似是许多不同品牌的店铺,其实往往属于少数几个集团。这也是这些街区显得如此“无菌”的原因之一:像由同一开发商建造的郊区一样,它们缺乏一种不自然的多样性。

当我们的时间旅行者透过橱窗往里看时,他注意到的第一件事会是:手表怎么都这么大。这会让他震惊,因为在黄金时代,以及此前的所有世纪里,“大”意味着“便宜”。黄金时代一只昂贵的男表直径可能是33毫米、厚8毫米;今天一只昂贵的表更可能是直径42毫米、厚10毫米——体积超过两倍。他会惊讶地在那些显然非常奢华的店里,看见似乎是廉价手表的东西。[11]

我们知道这是怎么发生的。当手表从“报时”变成“报品牌”后,它们为了更擅长这件事而变大。不只是尺寸,形状也是。我们的时间旅行者还会注意到另一点:随着品牌的离心倾向发挥作用,出现了惊人多样的奇怪表壳形状与尴尬的突出结构。他会疑惑:那些沛纳海表冠上的巨大护桥到底怎么回事?人们究竟拿这些表做什么,才需要如此保护表冠?以及,为什么表冠护桥上会刻着“这是注册商标”的信息?对我们来说显而易见,但想象一下对黄金时代的人会多困惑——那时的形式是追随功能的。[12]

当他对这堆笨重手表感到困惑时,他会进一步发现一个模式:其中相当多的手表,看起来像某个他已熟悉的笨重手表品牌。

到目前为止我还没谈劳力士,因为劳力士其实不需要做太多适应新时代的工作。他们在黄金时代里就已经有一只脚踏进了品牌时代。早年他们确实投入很大努力把手表做得更好,但他们“在50年代末停止参加日内瓦和纳沙泰尔的竞赛”,并从大约1960年起“在很大程度上放弃了对机械制表的研究”。[13] 原因不是他们变懒,而是他们发现:把手表作为身份象征来营销,能更快带动销量增长。于是这成为他们60年代的重心;等到十年后石英危机袭来,他们的顾客已经自我筛选成那种人——只要它一眼看得出是劳力士,他们并不太在乎表里是什么。

在这一点上,他们领先其他制表商太多。早在40年代,他们就拥有了我们后来看到百达翡丽与爱彼在70、80年代苦苦试图打造的东西:一种能立刻宣告品牌归属的表壳。劳力士的“劳味”看起来像是自然演化出来的,但一旦形成,他们就意识到其重要性。事实上,他们把它当作手表的一项特性来推销。一则60年代的劳力士广告说:“你能从会议桌的另一端认出它那经典的形状——仿佛从一整块实心黄金中雕刻出来。”

劳力士在两个维度上都走在时代前面:他们的表壳不仅可辨识,而且按黄金时代标准也算大。这倒不是巧妙营销的结果,而是创始人汉斯·威尔斯多夫对防水腕表的痴迷带来的副产品。

从名字就能看出,这正是劳力士Oyster的存在理由。像Oyster这样的手表被设计得坚固耐用,像吉普车一样。在黄金时代,腕表设计有两个极端:一端是工具表,厚、强悍,通常是钢制;另一端是正装表,薄、优雅,通常是金制。但劳力士把这条界线弄模糊了:当他们做厚而坚固的手表时,也会用黄金而非仅钢材。结果是一种“奢侈吉普”。如果这句话没在你脑中敲响什么,停下来想一想,因为这正是如今所有人都在开的东西:SUV就是奢侈吉普。手表发生的事与汽车发生的事一模一样。事实上,如果我们的时间旅行者转身看到一辆保时捷Cayenne驶过,并意识到它是什么——一种巨大、伪越野、意在呼应保时捷911的车——他可能比看见橱窗里的手表还要震惊。[14]

如果时间旅行者走进百达翡丽专卖店,真的试图买一只Nautilus,他会遭遇最大的震撼:他们不会卖给他。因为在百达翡丽,他会遇见品牌时代最极端的现象:人为稀缺。你不能直接买Nautilus。你必须先花多年时间,通过购买多个层级的其他型号来证明忠诚,然后再在等待名单上排队多年。[15]

显然,这种策略能卖出更多手表。但它还通过把手表挡在二级市场之外来支撑零售价。用人为稀缺驱动销量的公司,不能允许太多稀缺型号流入二级市场,否则它们就不再稀缺。理想状态,是腕表版的碳封存:让买表的人一直戴到去世。

为了把市场推向这一理想,百达翡丽从交易两端同时挤压。他们通过把通往稀缺型号的路径做得在时间与金钱上都极其昂贵——极其不方便、不合理——来筛掉“倒爷”,只有真正的粉丝才会忍受。低层级的表在二级市场上会低于零售价出售,因为百达翡丽并不限制它们的供给;因此,潜在倒爷必须先花数年做“亏钱买入”,才能摸到一只能盈利倒卖的型号。显然仍有人能破解这一系统,所以百达翡丽的对策不止于此。他们密切监控二级市场的交易,查看是谁在卖他们的表。拍卖条目通常会包含序列号,因此很容易追踪;必要时,他们会在二级市场上回购自己的表,以获取序列号并追查泄漏源。他们每年买回数百只。一旦抓到不希望其出售手表的人,他们不只是断供该客户;如果某零售商的客户导致泄漏过多,他们会直接断供整个零售商。这自然让零售商更愿意帮助他们“执法”买家。

二级市场当然总会有一些泄漏。即便最忠诚的客户也会以某个速度去世。事实上,二级市场对百达翡丽至关重要,因为它是他们判断一个最关键问题的最有价值信息源之一:顶层型号的供给应该以多快速度增长。他们的稀缺性会推动其他所有型号的购买,因此,那些流入二级市场的顶层型号应当始终高于零售价成交。我确信百达翡丽在增加供给时会留下很大的误差余地,因为如果这些表的二级市场价格接近零售价,你就接近价格崩塌了——而既然人们如今把这些表当作投资来买,这就会像资产泡沫破裂一样引发灾难性的连锁效应。它不仅像资产泡沫破裂;它就是资产泡沫破裂。精英制表商如今做的生意,就是小心翼翼地管理一个长期维持的资产泡沫。[16]

这就是我所谓“梳头盖秃效应”(comb-over effect)的一个例子:一连串看似各自很小的变化,会把你从“有点不对”带到“怪得离谱”。我相信百达翡丽并非一口气设计出整套方案;它一定是渐进演化出来的。但看看我们最后抵达了多么诡异的地方:在黄金时代,你买百达翡丽的方法是走进珠宝店,掏钱。如今百达翡丽在“执法”买家,以维护一个资产泡沫。

在我看来,品牌时代最显著的特征,是它的纯粹诡异。那些看似独立、甚至有自己零售店,却全部属于少数控股公司的“僵尸”表品牌;那些巨大、形状别扭的手表,把500年来“把手表做小”的进步倒着走;那种商业模式迫使一家公司在二级市场上回购自己的表,以抓出“越界客户”;以及“越界客户”这一概念本身。这一切都太奇怪了。而它之所以奇怪,是因为没有功能可供形式追随。

直到黄金时代结束之前,机械表都是必需品。你需要它来知道时间。这个约束让手表和制表业都拥有一种有意义的形状。黄金时代当然也有一些造型怪异的手表,并非全都美得极简。但当黄金时代的制表师做出一只怪表时,他们知道自己在做什么。他们甚至给人一种感觉:这是刻意的练习,为了避免陷入套路。

品牌时代的怪表不是因为这个原因才怪。品牌时代的手表之所以怪,是因为它没有实用功能。它的功能是表达品牌;这当然也是一种约束,但不是那种能产出好东西的“干净约束”。品牌施加的约束最终依赖于人类心理的一些最糟特征。所以当一个世界只由品牌来定义时,它会是一个古怪而糟糕的世界。

这话听起来很阴暗。我们能从这片废墟里捞出什么有益的教训吗?

一个显然的教训是:远离品牌。确实,不仅不买品牌可能是个好主意,不卖品牌也一样。你当然可能靠它赚钱——尽管我打赌它比看起来更难——但按人们的“品牌按钮”行事不是一个值得投入的问题,而没有一个好问题,很难做出好工作。

更微妙的教训是:领域有一些自然节律,超出个体抵抗的能力。领域有黄金时代,也有不那么黄金的时代;在一个上升中的领域里,你更可能做出好工作。

当然,人们不会在黄金时代发生时就称它为黄金时代。“黄金时代”是事后才用的词。那并不意味着黄金时代不真实,而是说参与者当时把它当作理所当然。他们不知道自己有多好。但虽说把好运当作理所当然通常是错误的,在这里却未必。黄金时代在当下的感受,不过是:聪明的人在有趣的问题上努力工作,并取得结果。为此之外的东西去优化,会是一种过拟合。

事实上,有一个单一原则,既能让你免于去做品牌之类的事情,也能自动把你带到黄金时代:追随问题。

寻找黄金时代的方式不是去找它。找到它的方式——历史上几乎所有参与者的方式——是追随有趣的问题。若你聪明、有野心、并对自己诚实,没有什么指南比你对问题的品味更好。去有趣问题所在之处,你很可能会发现其他聪明而有野心的人也在那里。后来,人们回望你们一起做过的事,就会把它称为黄金时代。

注释

[1] 布雷顿森林体系并不是直接固定货币之间的汇率,而是把每种货币相对黄金固定。显然,这也就把它们相对彼此固定了。

[2] Golden Ellipse并不完全是圆角矩形,因为它的边并不完全平直。它的形状类似于Piet Hein在60年代初推广的“超椭圆”,事实上这可能也是名字的来源。但从数学上讲,它并不是一个真正的超椭圆。我猜百达翡丽的设计师只是用法国曲线板反复试,直到得到一个他喜欢的形状。公平地说,这确实是个好形状。

[3] 讽刺的是,偏偏是百达翡丽犯了这个错,因为Adrien Philippe正是现代表冠的发明者。但他们肯定意识到了问题,因为后来的Ellipse表冠反而显得过于突出。

[4] 精品艺术中“设计空间/从业者数量”的高比例,与署名归属在现实中的重要性相结合,使人们产生一种印象:用一种明显“达·芬奇式”的方式作画,才是达·芬奇之所以伟大的原因。策展人、艺术史学者与艺术商面临的最危险问题——答错代价最大的问题——是作品归属。因此他们不可避免地花大量时间思考与讨论“这位艺术家与那位艺术家作品的区别特征”。但那并不是艺术家之所以伟大的原因。达·芬奇素描里一个女人脸颊的线条之所以好,是因为它作为一条“脸颊的线”本身就好看,而不是因为它不像别的艺术家画出来的线。

因为绘画拥有如此高的声望,“独特风格(而非画得好)是伟大艺术家定义特征”的神话,又反过来为相邻领域的大量糟糕设计提供了掩护。某个品牌把产品做得很丑以求区分时,可以说:“像所有伟大艺术作品一样,我们也有独特风格,”然后人们就会买单。

[5] 百达翡丽在1970年于美国投放的一则广告,著名地把配金表链的Patek 3548称为“一个1700美元的信托基金”。它真的算好投资吗?在最好的情况下,如今经销商也许会为一只未佩戴、且带原盒与票据的买到2万美元左右。这约等于4.5%的回报率,不能说绝对糟糕。但据说同期标普500股票的平均回报率更接近10%(如果你在缴税后把所有分红再投资)。如果你只是买一块还没被做成手表的黄金,平均回报率也会超过9%。所以不出所料,这则广告并不是很好的投资建议。

[6] 90年代负责百达翡丽美国市场的Tania Edwards说,Bittel真的在一张纸上画出了3919的设计草图。我对此觉得奇怪,因为3919看起来与既有的3520一模一样,只是加了小秒盘(6点位上方的小表盘,带秒针)。当你可以直接指着既有手表说“那个,加小秒”时,为什么要画一张几乎相同的设计草图?但这个故事确实说明了:百达翡丽内部的人在多大程度上认为,他们的广告代理公司对3919的设计负有责任。

[7] 如果要精确给机械表的转折点定年,我会说是1986年。瑞士表按件数的销量在1985年反弹,但营收没有,说明我们看到的是廉价石英Swatch的繁荣。事实上,如果在卖出那么多Swatch的情况下营收仍然持平,那么机械表的销量必然是下降的。相反,1986年营收陡然上升,而件数销量只小幅增加,这意味着昂贵机械表的销量相应增加。

[8] 当然,还有一个原因让一些人喜欢机械表:他们对旧技术感兴趣。如果你是真心对机械表感兴趣,那有个好消息:你不必在手腕上戴一块广告牌,也不必花很多钱。买黄金时代的表就行。它们依然走时良好,更美,而且价格只相当于新表的一小部分。

购买黄金时代手表的关键,是找到一个好的经销商;识别好经销商的最佳方式,是看他告诉你多少关于这只表的信息。坏经销商只会堆砌品牌声望、表壳线条优雅之类的空话。好经销商会告诉你手表与机芯的型号,有大量图片(包括开盖图),给出尺寸,披露所有损伤与修复,并准确告诉你这只表走时有多准。好经销商往往自己也是表迷,所以他们会喜欢这些细节。

(如今仍有少数独立制表师在真诚地尝试做出好的机械表,但他们的努力也说明:当潮流与你对抗时,做出好工作有多难。)

[9] 奇怪的是,3919是手动上弦可能反而有帮助。如果一只表持续运行足够久,每天5秒的误差会累积。三个月后,一只每天快5秒的表会快7分钟。但手动上弦的表你偶尔会忘记上弦,它就停了;再次上弦时你会重新对时——平均而言会调到比真实时间慢30秒左右。因此,如果你大约每两周忘记给3919上一次弦,它就很少会显示错误时间。

[10] 还有一个品牌仍在等待被重新“充气”:Universal Genve。它是黄金时代的重要玩家之一,但自1977年以来几乎只剩一个品牌名,在不同收购方之间转手。据说它计划在今年晚些时候复活,毫无疑问会配套讲述它悠久的制表传统。

[11] 更精确地说,“尺寸/准确度”的比值高意味着便宜。更大的机芯更容易保持良好走时;但在两只同等准确度的手表之间,更大的那只通常更便宜。

[12] 它们的形式曾经确实追随功能。它们最初是潜水表。但作为潜水工具,它们早已过时。如今的潜水设备(现在叫潜水电脑)是数字的,能告诉你远不止时间。

[13] 劳力士在50年代平均每年获得16.6项专利,但60年代只有每年1.7项。

Pierre-Yves Donz, The Making of a Status Symbol: A Business History of Rolex, Manchester University Press, 2025.

[14] 劳力士还与SUV共享一个更具体的特质:被向往的男子气概。劳力士广告代理公司J. Walter Thompson在1967年的一份内部报告中解释了他们想传达的概念:“因为劳力士被设计为适用于任何情境——无论多么粗粝、危险、英勇或崇高——它暗示佩戴它的男人,潜在地,是个英雄。”

转载于Donz,同上。

[15] 这种商业模式只在购买决策主要由品牌驱动时才有效。在正常市场里,如果某制造商限制产量,顾客会转而购买其他提供同等产品的竞争对手。只有当顾客追求的是某个特定品牌,而不是某个性能水平时,你才能通过限制其可得性来操纵他们。

[16] 当然,人们注意到泡沫后首先会问:它会破裂吗?普通泡沫最终破裂的原因,是投机者过度乐观;但在这里,百达翡丽的CEO控制着“货币供给”,因此可以采取措施为过热市场降温。所以,能导致他们这个特定泡沫破裂的原因大概只有两个:他的继任者不够能干,或“佩戴机械表”的整体习俗消失。后者似乎是更大的危险。人们不会在手腕上戴三样东西,所以只要出现两种流行的可穿戴腕上设备,机械表就可能被下一代年轻富人视为“老家伙的东西”。很难想象一个奢侈腕表品牌能在那样的环境里幸存。

感谢Sam Altman、Bill Clerico、Daniel Gackle、Luis Garcia、Goldammer的各位、Jessica Livingston、Ben Miller、Robert Morris、John Reardon、D'Arcy Rice、Alex Tabarrok和Garry Tan阅读草稿并提出意见。

相关笔记

March 2026

In the early 1970s disaster struck the Swiss watch industry. Now people call it the quartz crisis, but in fact it was a compound of three separate disasters that all happened at about the same time.

The first was competition from Japan. The Swiss had been watching the Japanese in the rear view mirror all through the 1960s, and they'd been improving at an alarming rate. But even so the Swiss were surprised in 1968 when the Japanese swept all the top spots for mechanical watches at the Geneva Observatory trials.

The Swiss knew what was coming. For years the Japanese had been able to make cheaper watches. Now they could make better ones too.

To make matters worse, Swiss watches were about to become much more expensive. The Bretton Woods agreement, which since 1945 had fixed the exchange rates of most of the world's currencies, had set the Swiss Franc at an artificially low rate of .228 USD. When Bretton Woods collapsed in 1973, the Franc shot upward. By 1978 it reached .625 USD, meaning Swiss watches were now 2.7 times as expensive for Americans to buy. [1]

The combined effect of foreign competition and the loss of their protective exchange rate would have decimated the Swiss watch industry even if it hadn't been for quartz movements. But quartz movements were the final blow. Now the whole game they'd been trying to win at became irrelevant. Something that had been expensive knowing the exact time was now a commodity.

Between the early 1970s and the early 1980s, unit sales of Swiss watches fell by almost two thirds. Most Swiss watchmakers became insolvent or close to it and were sold. But not all of them. A handful survived as independent companies. And the way they did it was by transforming themselves from precision instrument makers into luxury brands.

In the process the nature of the mechanical watch was also transformed. The most expensive watches have always cost a lot, but why they cost a lot and what buyers got in return have changed completely. In 1960 expensive watches cost a lot because they cost a lot to manufacture, and what the buyer got in return was the most accurate timekeeping device, for its size, that could be made. Now they cost a lot because brands spend a lot on advertising and use tricks to limit supply, and what the buyer gets in return is an expensive status symbol.

That turns out to be a profitable business though. The Swiss watch industry probably makes more now from selling brand than they would have if they were still selling engineering. And indeed, when you look at the graph of Swiss watch sales by revenue, it tells a different story than the graph of unit sales. Instead of falling off a cliff, the revenue numbers merely flatten out for a while, and then take off like a rocket in the late 1980s as the surviving watchmakers come to terms with their new destiny.

It took the watchmakers about 20 years to figure out the new rules of the game. And it's interesting to watch them do it, because the completeness of their transformation makes it the perfect case study in one of the most powerful forces of our era: brand.

Brand is what's left when the substantive differences between products disappear. But making the substantive differences between products disappear is what technology naturally tends to do. So what happened to the Swiss watch industry is not merely an interesting outlier. It's very much a story of our times.

Jaeger-LeCoultre's web site says that one of their current collections "takes its inspiration from the classic designs of the golden age of watchmaking." In saying this they're implicitly saying something that present-day watchmakers all know but rarely come so close to saying outright: whatever age we're in now, it's not the golden age.

The golden age was from 1945 to 1970 from the point where the watch industry emerged from the chaos of war with the Swiss on top till the triple cataclysm that struck it starting in the late 60s. There were two things watchmakers sought above all in the golden age: thinness and accuracy. And indeed this was arguably the essential tradeoff in watchmaking. A watch is something you carry with you to tell you the time. So there are two fundamental ways to improve it: to make it easier to carry with you and to make it better at telling the time.

Obviously accuracy is valuable, but in the golden age thinness was if anything more valuable. Even in the days of pocket watches the best watchmakers tried to make their watches as thin as they could. Cheap, thick pocket watches were derided as "turnips." But thinness took on a new urgency when men's watches moved onto their wrists during World War I. And since thinness was more difficult to achieve than accuracy, it was this quality that tended to distinguish the more expensive watches of the golden age.

There is one other thing watchmakers have pursued in some eras: telling more than the time in the usual way. Telling you the phase of the moon, for example, or telling the time with sound. In the industry the term for these things is "complications." They were popular in the nineteenth century and they're popular again now, but except for one pragmatic complication (showing the date), they were a sideshow in the golden age. In the golden age, as always in golden ages, the top watchmakers focused on the essential tradeoff. And, as always in golden ages, they did it beautifully. The best watches of the golden age have a quiet perfection that has never been equalled since. And for reasons I'm about to explain, probably never will be.

The three most prestigious brands of the golden age were the so-called "holy trinity" of Patek Philippe, Vacheron Constantin, and Audemars Piguet. Their prestige was mostly deserved; they had earned it by the exceptional quality of their work. By the 1960s they stood on two legs, prestige and performance. And what they learned in the next two decades was that they had to put all their weight on the first leg, because they could no longer win at either of the two things watchmakers had historically striven to achieve. Quartz movements were not only more accurate than any mechanical movement, but thinner too.

The holy trinity at least had another leg to stand on. Most of the other well-known Swiss watchmakers sold only performance. None of those companies survived intact.

Omega showed what not to do. Omega were the nerds of Swiss watchmakers. They made wonderfully accurate watches, but they would have been ambivalent, at best, about the idea of being a luxury brand. When the Japanese got as good as the Swiss at making accurate movements, Omega responded in the Omega way: make even more accurate movements. They introduced a new movement in 1968 that ran at a 45% higher frequency. In theory this should have made it more accurate, but the new movement was so fragile that it destroyed their reputation for reliability. They even tried to make a better quartz movement, but there was nothing down that road but a race to the bottom. By 1981 they were insolvent and were taken over by their creditors.

Patek Philippe took the opposite approach. While Omega was redesigning their movements, Patek was redesigning their cases. Or more precisely, designing their cases, because until then they hadn't.

This is probably the point to mention what a strange beast the Swiss watch industry was in those days. It was a kind of capitalism that's hard to imagine today, and even then could only have been made to work in a country like Switzerland a network of small, specialized companies locked into place by regulation. The companies that we for convenience have been calling watchmakers were merely the consumer-facing edge of this network. The holy trinity didn't design their own cases, or even their own movements most of the time.

In 1968 (that year again) Patek Philippe launched a new watch that shifted the center of gravity of case design. This time they'd taken their own designs to the casemakers and said "this is what you're going to make for us." The result was a striking new model called the Golden Ellipse. Somewhat confusingly, because it wasn't elliptical. The new case was more of what UI designers would call a round rect: a rectangle with rounded corners. And this new family of watches was quite successful. But it was more than that: it was the pattern for the future. [2]

How could merely designing a distinctive case be so important? Because it turned the entire watch into an expression of brand.

The trouble with the best watches of the golden age, from the point of view of someone who wanted to impress people with the brand of watch he was wearing, was that no one could tell what brand of watch you were wearing. Until you got within a few inches of them, the watches of all the top makers looked the same. That's the thing about minimalism: there tends to be just one answer. Plus the watches of the golden age were small by present standards. Watchmakers had spent centuries working to make them smaller, and by 1960 they'd gotten very good at it. So the only thing distinguishing one top brand from another was the name printed on the dial, and dials were so small that these names were tiny. The manufacturers' names on the holy trinity's golden age watches are between half and three quarters of a millimeter high. So by taking over the case, Patek expanded the size of the brand from 8 square millimeters to 800.

Why did they suddenly decide to make their brand shout, after a century of whispering? Because they knew they weren't going to beat the Japanese on performance. From now on they'd have to depend more on brand.

There's a cost to doing this, which we can see even in this early example of case-as-brand. Golden Ellipses are not bad looking. They must have looked even cooler in the 1970s, when designers were turning everything into round rects. But the Golden Ellipse was not an evolutionary step forward in case design. Watches didn't all become round rects. Watchmakers had already discovered the optimal shape for the case of something that describes a circle as it rotates.

They had also discovered the optimal shape for the crown, the knob on the side of a watch that you turn to wind it. But to emphasize the distinctive profile of the Ellipse, Patek made the crown too small, with the result that they're distractingly hard to wind. [3]

So even in this early example we see an important point about the relationship between brand and design. Branding isn't merely orthogonal to good design, but opposed to it. Branding by definition has to be distinctive. But good design, like math or science, seeks the right answer, and right answers tend to converge.

Branding is centrifugal; design is centripetal.

There is some wiggle room here of course. Design doesn't have as sharply defined right answers as math, especially design meant for a human audience. So it's not necessarily bad design to do something distinctive if you have honest motives. But you can't evade the fundamental conflict between branding and design, any more than you can evade gravity.

Indeed, the conflict between branding and design is so fundamental that it extends far beyond things we call design. We see it even in religion. If you want the adherents of a religion to have customs that set them apart from everyone else, you can't make them do things that are convenient or reasonable, or other people would do them too. If you want to set your adherents apart, you have to make them do things that are inconvenient and unreasonable.

It's the same if you want to set your designs apart. If you choose good options, other people will choose them too.

There are only two ways to combine branding and good design. You can do it when the space of possibilities is enormously large, as it is in painting for example. Leonardo could paint as well as he possibly could and yet also paint in a style that was distinctively his. If there had been a million painters as good as Bellini and Leonardo this would have been harder to do, but since there were more like ten they didn't bump up against one another much. [4]

The other situation when branding and good design can be combined is when the space of possibilities is comparatively unexplored. If you're the first to arrive in some new territory, you can both find the right answer and claim it as uniquely yours. At least at first; if you've really found the right answer, everyone else's designs will inevitably converge on yours, and your brand advantage will erode over time.

Since the space of watch design is neither unexplored nor enormously large, branding can only be achieved at the expense of good design. And in fact if you wanted one sentence to describe the current age of watchmaking, that one would do pretty well.

Patek Philippe didn't know for sure that making visibly branded watches would work. It was not even their only strategy, at the time. They were finding their way. But it was the strategy that did work, at least as measured by revenues.

For it to work the customers had to meet them halfway. Patek knew that not all their customers were buying their watches for the performance they delivered for their accuracy and thinness. They knew that at least some customers were buying them because they were expensive. But it was unclear how many, or how far they could be pushed.

To encourage them, Patek did something that none of the holy trinity had done much of before: brand advertising. And what they talked about was how expensive their watches were. A 1968 Patek ad explained "why you are well advised to invest perhaps half a month's income" in an Ellipse. "Like every Patek Philippe," the ad continued, "this thin model is entirely finished by hand. Since a Patek Philippe is the costliest watch to make, production is severely limited: only 43 watches are signed out each day for delivery to prominent jewelers throughout the world." [5]

You can tell this is an early ad because they still mention thinness. But there is no mention of accuracy. Presumably Patek felt that battle was already lost.

The next move was made by Audemars Piguet, who in 1970 commissioned the renowned designer Grald Genta to design their own iconic watch, this one, daringly, in steel. The result, launched in 1972, was the Royal Oak. And Audemars Piguet's ads (for they too now started doing brand advertising) emphasized its high cost even more dramatically. "Introducing steel at the price of gold," one began. "You're looking at the costliest stainless steel watch in the world the Audemars Piguet 'Royal Oak'. What makes it even more precious than gold is the time that went into building it, by a vanishing breed of master watchmakers." At the bottom of the ad they turn the traditional formula on its head and describe their watches as being "priced from $35,000 and down."

The Royal Oak was also a step forward in surface area devoted to brand. The Golden Ellipse had turned the watch face into an expression of brand, but it used ordinary straps and bracelets. In the Royal Oak, the watch face was integrated with a metal bracelet that continued its design all the way around the wrist. When it said "You're looking at the costliest stainless steel watch in the world," it said it with every square millimeter of surface area.

Would customers buy this new approach? The initial results were moderately encouraging. The holy trinity's sales didn't take off, but they didn't go down to zero either. There were at least some people out there responding to the new message. Perhaps if they kept at it the number would grow.

So they did. Encouraged by the success of the Royal Oak, Patek Philippe commissioned Grald Genta in 1974 to design a similar watch for them. The design of the Royal Oak had been inspired by a ship's porthole, so the design of this new watch would be inspired by... a ship's porthole. It was called the Nautilus, and it launched at the Basel Watch Fair in 1976.

In the Nautilus we really see the incompatibility of branding and design. It was huge. The most expensive men's watches at the peak of the golden age were typically 32 or 33 millimeters in diameter. The Nautilus was 42 millimeters. And as well as being huge it had gratuitous knobs on either side of the face, like a pair of ears. But you could recognize one from across the room.

Of all the watches Patek makes now, the Nautilus is the most sought after. It's perfectly aligned with what present-day buyers want basically, the loudest possible expression of brand. But in 1976 it was ahead of its time. In 1976 it was still a little too much.

The watch that finally turned Patek's fortunes around was another iconic design, the hobnail calatrava. The hobnail calatravas were so called because they were decorated with tiny pyramid-shaped spikes. That was enough to make them look distinctive. But except for the hobnails they were basically golden age dress watches.

The hobnail calatrava was apparently the brainchild of Ren Bittel, the head of Patek Philippe's ad agency. It was not a new design. Many watchmakers had decorated their cases with hobnails over the years, and there had been a Patek model with them since 1968. But in 1984 Bittel told Patek president Philippe Stern, in effect: make this your standard design, and I'll create an ad campaign to identify it in people's heads with your brand. [6]

It worked spectacularly well. The resulting watch, the 3919, is known as the "banker's watch" because it became so popular among investment bankers in New York in the 80s and 90s. Up to this point Patek had been hedging their bets, making quartz watches as well, and arguing defensively in their ads that quartz watches in fancy cases were almost as laborious to make as mechanical ones. But the ibankers bought the full mechanical story. They didn't even need self-winding mechanical watches; the 3919 was hand-wound. So be it. Patek stopped talking about quartz movements. And their sales, which had been flat since the early 70s, were by 1987 on a clear upward trajectory that has continued to this day.

It's hard to say for sure whether the critical ingredient was Bittel's skill at advertising or a receptive audience, but as someone who knew these investment bankers, I'd lean toward the audience. These were the people for whom the term "yuppy" was coined. Living expensively was one of the things they were best known for. If anyone was going to adopt a new way to display wealth, it would be them. Whereas if Bittel had sent the same message ten years earlier, there might have been no one to hear it.

Whatever the cause, something happened in the second half of the 1980s, because that's when all the numbers finally start going up again. Up till about 1985 it was still not clear what would happen with mechanical watches. By 1990 it was. By 1990 the custom of using expensive, highly-branded, conspicuously mechanical watches as status symbols was firmly established. [7]

Obsolete technologies don't usually get adopted as ways to display wealth. Why did it happen with mechanical watches? Because the wristwatch turns out to be the perfect vehicle for it. Where better than right on your wrist, where everyone can see it? And more to the point, what better to do it with? You could wear a diamond ring or a gold chain, but those would have seemed socially dubious to investment bankers. They might have been barbarians, but they weren't mafia. Whereas nothing could be more legit than a gold watch. The chairman of the company was still wearing one his wife gave him 20 years ago, before quartz watches were even a thing. If the increasing pressure to display wealth was going to emerge anywhere, this was the place. [8]

For men, at least. Women never really went for the idea of wearing mechanical watches. Most rich women are happy wearing a Cartier tank with a quartz movement. Why the difference? Partly for the same reason that most buyers of steam engines are men. But the main reason is that expensive mechanical watches now serve as de facto jewelry for men, and women don't need de facto jewelry because they can wear actual jewelry.

It was critical, though, that mechanical watches were accurate enough. A new 3919 would have been off by no more than 5 seconds a day. That was nowhere near as good as quartz. Even the cheapest mass market quartz watches were accurate to half a second a day, and the best ones were accurate to 3 seconds a year. But in practice you didn't need that kind of accuracy. If mechanical watches had only been accurate to a minute a day they couldn't have made the leap from keeping time to displaying wealth. It would have seemed too manifestly unluxurious to have a watch that always had the wrong time. But 5 seconds a day was close enough. [9]

This is an important point about the relationship between brand and quality. Quality doesn't stop mattering when a product switches to something people buy for its brand. But the way it matters changes shape. It becomes a threshold. It no longer has to be so great that it sells the product; brand sells the product; but it does have to be good enough to maintain the brand's reputation. The brand must not break character.

It was a lucky thing for the watchmakers that yuppies arose just in time to save them. Or maybe not so lucky. Because the evolution of the market that yuppies represented has continued with a vengeance, and watchmakers have perforce been dragged along with it. If they don't make gigantic blingy watches for buyers in Hong Kong and Dubai, someone else will. So that is what they now find themselves doing. And what began with a few comparatively subtle examples of the conflict between branding and design is now an all out war on design.

The present era of mechanical watchmaking doesn't yet have a name. But if we need one, it's obvious what it should be: the brand age. The golden age ran from 1945 to 1970, followed by the quartz crisis from 1970 to 1985. Since 1985 we've been in the brand age.

This won't be the only brand age. Indeed, it's not even the first; fine art has been in its own brand age since the establishment of the Barr canon in the 1930s. And since we'll probably see more of this kind of thing, it would be worth taking some time to look at what a brand age is like.

How are things different now from the way they were in the golden age? The best way to answer that might be to imagine what someone from the golden age would notice if we brought him here in a time machine.

The first thing he'd notice, if he walked through a fancy shopping district, is that all the prominent watchmakers of the golden age seem to be doing better than ever. They're not only all still around, but most now have their own boutiques instead of depending on jewelers to sell their products as they used to back in the day.

In fact this is an illusion. Only three watchmakers survived the dark days of the 70s and 80s as independent companies: Patek Philippe, Audemars Piguet, and Rolex. All the rest are owned by six holding companies, which reinflated them as it became clear that mechanical watches would have a second life as luxury accessories for men. Instead of separate companies they're now more like the brands that got rolled up into the big three American automakers: they're ways for their parent companies to target different segments of the market. So Longines, for example, no longer competes with Omega, because the company that owns them both has assigned it a lower tier of the market. [10]

There's a reason the Vacheron Constantin boutique looks so much like the IWC and Jaeger-LeCoultre boutiques, and for that matter the Montblanc and Cartier boutiques. They're all owned by the same company. It's similar with clothing brands, incidentally. When you walk through a town's fanciest shopping district, what seem to be the shops of lots of different brands are actually owned by a handful of conglomerates. That's one reason these districts seem so sterile; like suburbs built by a single developer, they have an unnatural lack of variety.

When our time traveler peered into the windows of these shops, the first thing he'd notice was how large all the watches were. This would surprise him, because in the golden age, as indeed in all the preceding centuries, big meant cheap. An expensive golden age men's watch might have been 33 millimeters in diameter and 8 millimeters thick. An expensive watch today will be more like 42 millimeters in diameter and 10 millimeters thick more than double the size. It would astonish our visitor to look through the windows of what were clearly very fancy shops and see what seemed to be cheap watches. [11]

We know how this happened. When watches switched from telling time to telling brand, they grew in size to be better at it. And not just in size, but in shape too. That's another thing our time traveler would notice: the surprising variety of strange case shapes and awkward protrusions that have been produced as the centrifugal tendency of branding played out. What, he'd wonder, is going on with the huge guards on the crowns of those Panerais? What do people do with these watches that makes the crown need such protection? And why would a crown guard have a message engraved on it saying that it's a registered trademark? It's obvious to us what's going on here, but imagine how confusing it would be to someone from the golden age, when form followed function. [12]

As he puzzled over this strange assortment of bulky watches, he'd notice a further pattern. He'd realize that a surprisingly large number of them looked like a specific brand of bulky watch he was already familiar with.

I haven't talked about Rolex so far, because Rolex didn't have to do much to adapt to the new era. They already had one foot in the brand age during the golden age. Early in their history they put a lot of effort into making their watches better, but they "stopped taking part in competitions in Geneva and Neuchtel at the end of the 1950s," and from about 1960 "largely abandoned research into mechanical watchmaking." [13] The reason was not that they'd become lazy, but that they'd discovered they could make sales grow faster by marketing their watches as status symbols. So that became their focus during the 1960s, and by the time the quartz crisis hit ten years later, their customers were self-selected to be people who didn't care that much what was inside a watch, so long as it was recognizably a Rolex.

And they were far ahead of other watchmakers in that department. They already had in the 1940s what we saw Patek Philippe and Audemars Piguet struggling to create in the 1970s and 80s: a case that immediately proclaimed the brand of the maker. The Rolex look seems to have evolved organically, but once it did, they realized how important it was. In fact they pitched it as one of the features of their watches. A 1960s Rolex ad says "You can recognize its classic shape, carved out of a block of solid gold, from the other end of the conference table."

Indeed Rolex was ahead of its time in both dimensions: their cases were not merely recognizable, but big too, at least by golden age standards. That was not the result of clever marketing, though. It was a byproduct of the founder Hans Wilsdorf's obsession with building waterproof watches.

As its name suggests, that was the raison d'etre of the Rolex Oyster. Watches like the Oyster were designed to be tough, like Jeeps. In the golden age there were two poles of watch design. At one end were tool watches, which were thick, tough, and usually made of steel. At the other end were dress watches, which were thin, elegant, and usually made of gold. But Rolex blurred the line between them. When they made thick, tough watches, they made them out of gold as well as steel. The result was a sort of luxury Jeep. And if that phrase didn't ring a bell in your head, stop and think about it, because that is exactly what everyone is driving now. That's what SUVs are, luxury Jeeps. What happened to watches is the same thing that happened to cars. And indeed if our time traveler turned and saw a Porsche Cayenne pass by and realized what it was a huge, pseudo-offroad vehicle meant to recall the Porsche 911 he might have been even more shocked than he was by the watches he'd been looking at. [14]

If the time traveller walked into a Patek Philippe boutique and actually tried to buy a Nautilus, he'd get the biggest shock of all. They wouldn't sell him one. Because at Patek he'd encounter the most extreme brand age phenomenon: artificial scarcity. You can't just buy a Nautilus. You have to spend years proving your loyalty first by buying your way through multiple tiers of other models, and then spend years on a waiting list. [15]

Obviously this strategy sells more watches. But it also supports retail prices by keeping watches off the secondary market. A company using artificial scarcity to drive sales can't allow too many of the scarce models to leak into the secondary market, or they stop being scarce. The ideal is the watch equivalent of carbon sequestration: for the people who buy their watches to keep them till they die.

To push the market toward this ideal, Patek squeezes from both sides of the sale. They weed out flippers by making the path to the scarce models so costly in both time and money so inconvenient and unreasonable that only a genuine fan would endure it. The lower tier watches sell for below retail on the secondary market, because Patek doesn't restrict their supply, so a would-be flipper should have to spend years making money-losing purchases before he could even get something he could flip at a profit. Apparently some people still manage to beat this system though, so Patek's countermeasures don't end there. They keep a vigilant eye on secondary sales to see who's selling their watches. Auction listings usually include serial numbers, so those are easy to trace, but if necessary they'll rebuy their own watches on the secondary market to get the serial number and trace the leak. They buy hundreds a year. And when they catch someone selling watches they don't want them to, they don't just cut off that customer. If a retailer's customers are responsible for too many such leaks, they'll cut off the whole retailer. Which naturally makes retailers eager to help them police buyers.

There will of course always be some leaks into the secondary market. Even the most loyal customers die at a certain rate. And in fact it's critical for Patek that the secondary market continue to exist, because it's one of the most valuable sources of information they have about the most important question they face: how fast to increase the supply of the top tier watches. Their scarcity helps drive the purchases of all the others, so those that do make it into the secondary market should always sell for above retail. And I'm sure Patek leaves a large margin for error when increasing supply, because if secondary market prices for these watches get close to retail prices, you're getting close to a price collapse which, since people now buy these watches as investments, would have the same disastrous cascading effect as the bursting of an asset bubble. It wouldn't just be like the bursting of an asset bubble. It would be the bursting of an asset bubble. That's the business an elite watchmaker is in now: carefully managing a sustained asset bubble. [16]

This is an instance of what I call the comb-over effect: when a series of individually small changes takes you from something that's a little bit off to something that's freakishly wrong. I'm sure Patek didn't cook up this whole scheme in one shot; I'm sure it evolved gradually. But look at what a strange place we've ended up in. Back in the golden age the way you bought a Patek Philippe was to go to a jeweler and give them money. Now Patek is policing buyers to maintain an asset bubble.

The most striking thing to me about the brand age is the sheer strangeness of it. The zombie watch brands that appear to be independent and even have their own retail stores, and yet are all owned by a few holding companies. The giant, awkwardly shaped watches that reverse 500 years of progress in making them smaller. The business model that requires a company to rebuy their own watches on the secondary market to catch rogue customers. The very concept of rogue customers. It's all so strange. And the reason it's strange is that there's no function for form to follow.

Up to the end of the golden age, mechanical watches were necessary. You needed them to know the time. And that constraint gave both the watches and the watchmaking industry a meaningful shape. There were certainly some strange-looking watches made during the golden age. They weren't all beautifully minimal. But when golden age watchmakers made a strange-looking watch, they knew they were doing it. In fact they give the impression of having done it as a deliberate exercise, to avoid getting into a rut.

That's not why brand age watches look strange. Brand age watches look strange because they have no practical function. Their function is to express brand, and while that is certainly a constraint, it's not the clean kind of constraint that generates good things. The constraints imposed by brand ultimately depend on some of the worst features of human psychology. So when you have a world defined only by brand, it's going to be a weird, bad world.

Well that was dark. Is there some edifying lesson we can salvage from the wreckage?

One obvious lesson is to stay away from brand. Indeed it's probably a good idea not just to avoid buying brand, but to avoid selling it too. Sure, you might be able to make money this way though I bet it's harder than it looks but pushing people's brand buttons is just not a good problem to work on, and it's hard to do good work without a good problem.

The more subtle lesson is that fields have natural rhythms that are beyond the power of individuals to resist. Fields have golden ages and not so golden ages, and you're much more likely to do good work in a field that's on the way up.

Of course they don't call them golden ages as they're happening. "Golden age" is a term people use later, after they're over. That doesn't mean that golden ages aren't real, but rather that their participants take them for granted at the time. They don't know how good they have it. But while it's usually a mistake to take one's good fortune for granted, it's not in this case. What a golden age feels like, at the time, is just that smart people are working hard on interesting problems and getting results. It would be overfitting to optimize for more than that.

In fact there's a single principle that will both save you from working on things like brand, and also automatically find golden ages for you. Follow the problems.

The way to find golden ages is not to go looking for them. The way to find them the way almost all their participants have found them historically is by following interesting problems. If you're smart and ambitious and honest with yourself, there's no better guide than your taste in problems. Go where interesting problems are, and you'll probably find that other smart and ambitious people have turned up there too. And later they'll look back on what you did together and call it a golden age.

Notes

[1] The Bretton Woods agreement didn't fix exchange rates between currencies directly. It fixed each relative to gold. Obviously this also fixed them relative to one another.

[2] The Golden Ellipse isn't quite a round rect, because the sides aren't quite flat. It's similar in shape to the superellipses popularized by Piet Hein in the early 1960s, and in fact that may be where they got the name. But mathematically it's not an actual superellipse. My guess is that Patek's designer just experimented with French curves till he got something he liked. And to be fair it is a good shape.

[3] It was ironic that Patek Philippe of all companies made this mistake, because Adrien Philippe was the inventor of the modern crown. But they must have realized what they'd done, because later Ellipses have if anything excessively prominent crowns.

[4] The high ratio of design space to practitioners in fine art has combined with the practical importance of attribution to give people the impression that painting in a distinctively Leonardesque way is what makes Leonardo good. The most dangerous problem faced by curators, art historians, and art dealers the one that has the worst consequences if they get the wrong answer is attribution. So inevitably they spend a lot of time thinking and talking about the features that distinguish the work of one artist from another. But those aren't what make artists good. What makes the line of a woman's cheek in a Leonardo drawing good is how good it looks as the line of a cheek, not how little it looks like lines made by other artists.

Because painting has such prestige, the myth that having a distinctive style (rather than painting well) is the defining quality of great artists has in turn given cover to a lot of bad design in adjacent fields. A brand that does something hideous to distinguish their products can say "Like all great works of art, ours have a distinctive style," and people will buy it.

[5] An ad that Patek Philippe ran in America in 1970 famously described a Patek 3548 with a gold bracelet as a "$1700 trust fund." Was it actually a good investment? In the very best case a dealer might pay you $20k now for one in unworn condition with its original box and papers. That's about a 4.5% rate of return, which is not absolutely terrible. But apparently the average rate of return on S 500 stocks over this period was more like 10%, if you reinvested all the dividends after paying taxes on them. The average rate of return would have been over 9% if you merely bought a lump of gold that hadn't been made into a watch. So, not surprisingly, the ad wasn't very good investment advice.

[6] Tania Edwards, who ran US marketing for Patek Philippe in the 90s, said that Bittel literally sketched the design of the 3919 on a piece of paper. This sounds odd to me, because the 3919 looked exactly like the existing 3520 with the addition of sub seconds (a small dial with a second hand above 6 o'clock). Why would you sketch a design almost identical to an existing watch when you could just point to the existing watch and say "that, with sub seconds." What this story does show, though, is the degree to which people within Patek felt their ad agency was responsible for the design of the 3919.

[7] If I had to date the turning point for mechanical watches precisely, I'd say 1986. Unit sales of Swiss watches rebounded in 1985, but revenue didn't, which means what we're seeing is the boom in cheap quartz Swatches. Indeed, sales of mechanical watches must have been down if revenue was flat despite the sale of all those Swatches. Whereas in 1986 revenue turns sharply upward even though unit sales only increase by a little, which implies a corresponding increase in sales of expensive mechanical watches.

[8] There is of course another reason some people are into mechanical watches: because they're interested in old technology. And if you are genuinely interested in mechanical watches, there's good news. You don't have to wear a billboard on your wrist or pay a lot to own one. Just buy golden age watches. They still keep good time, they're much more beautiful, and they cost a fraction of what new watches cost.

The key to buying a golden age watch is to find a good dealer, and the best way to recognize one is by how much they tell you about the watch. A bad dealer will just have a lot of fluff about the prestige of the brand and the sleek lines of the case. A good dealer will tell you the model number of the watch and movement, have lots of pictures, including some with the case back open, give you dimensions, disclose all damage and restoration, and tell you exactly how accurately the watch is running. Good dealers tend to be watch nerds themselves, so they're into this kind of thing.

(There are a few independent watchmakers trying earnestly to make good mechanical watches now, but their efforts show how hard it is to do good work when the current is against you.)

[9] Oddly enough it might have helped that the 3919 was hand wound. If a watch runs for long enough, 5 seconds a day starts to add up. After three months a watch that gains 5 seconds a day will be 7 minutes fast. But with a hand wound watch you occasionally forget to wind it, and it runs down. And when you wind it again you reset it on average to a time about 30 seconds behind the actual time. So if you forgot to wind a 3919 every two weeks or so, it would rarely have shown the wrong time.

[10] There's one brand still waiting to be reinflated: Universal Genve, which was one of the big players of the golden age but since 1977 has been little more than a brand name passed from acquirer to acquirer. They're scheduled to come back to life later this year, no doubt with stories about their long tradition of watchmaking.

[11] More precisely, a high ratio of size to accuracy meant cheap. It's easier to make a larger movement keep good time, but between two watches of the same accuracy, the larger was usually the cheaper.

[12] Their form did once follow function. They were originally diving watches. But they're long since obsolete for this purpose. Present day diving watches (now called dive computers) are digital and tell you much more than the time.

[13] Rolex was awarded an average of 16.6 patents per year in the 1950s, but only 1.7 per year in the 1960s.

Pierre-Yves Donz, The Making of a Status Symbol: A Business History of Rolex, Manchester University Press, 2025.

[14] Rolexes also shared something more specific with SUVs: aspirational manliness. An internal 1967 report by Rolex's ad agency J. Walter Thompson explained the idea they were trying to convey: "Because a Rolex is designed for any situation, however rough or dangerous or heroic or exalted, it implies that the man who wears it is, potentially, a hero."

Reprinted in Donz, op cit.

[15] This business model only works when purchase decisions are driven mainly by brand. In a normal market, if one manufacturer restricts production, customers just buy from whichever competing manufacturer offers something as good. It's only when customers are seeking a certain brand rather than a certain level of performance that you can manipulate them by restricting its availability.

[16] Of course the first question one has on noticing a bubble is: will it burst? The reason ordinary bubbles eventually burst is that speculators get overoptimistic, but in this case the CEO of Patek Philippe controls the "money supply" and can thus take measures to cool down an overheated market. So there are probably only two things that could cause their specific bubble to burst: if his successor is not as capable, or if the whole custom of wearing mechanical watches goes away. The latter seems the greater danger. People aren't going to wear three things on their wrists, so all it would take is for there to be two popular devices that were worn on the wrist, and mechanical watches would start to be seen by the next cohort of young rich people as an old guy thing. It's hard to imagine a luxury watch brand surviving that.

Thanks to Sam Altman, Bill Clerico, Daniel Gackle, Luis Garcia, the people at Goldammer, Jessica Livingston, Ben Miller, Robert Morris, John Reardon, D'Arcy Rice, Alex Tabarrok, and Garry Tan for reading drafts of this.

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